Nicole Prince
Operations Manager at Great Expressions Dental Centers- Claim this Profile
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Bio
Experience
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Great Expressions Dental Centers
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Operations Manager
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Aug 2022 - Present
I work closely with the doctor and the staff to provide professional and proficient business acumen. Maintains a doctor’s schedule as well as our daily production planning. Ensure patients are treated properly and with courtesy. Create treatment plans, verify insurance coverages, make and confirm appointments, help set up patient financial arrangements.I work with the staff by training, planning, assisting, and directing the day’s work. Reward and provide constructive criticism to employees when necessary. Address and resolve problems throughout the day, ensuring affective inner- office and patient communication. Along with ongoing training for established employees, interview potential employees, and make sure all employees understand their tasks and duties. Monitor patient production goals daily and monthly by setting goals that comply with the company‘s mission and vision‘s.• Achieve financial performance in revenue growth goals while supporting culture and mission•Act as an expert in Local market, employing best practices for patient acquisition and retention • Provide direct Individual and team lead ship to achieve success in patient care
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Practice Administrator
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Feb 2010 - Present
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Regional Operations Manager
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Aug 2018 - Aug 2022
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Smilecare Dental Assoc
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United States
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Medical Practices
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Office Manager
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Feb 2004 - Feb 2010
After consistent hard work I was recognized for my skill set and eventually advanced to the position of Front Office Manager.
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Dental Assistant
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Feb 1992 - Jan 2004
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Education
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Concorde Career Institute-Jacksonville
EDA, Dental Assistant, Front Office Administrator, Claims Processing