Nicole Perez-Wiker

Benefits Manager at Shamrock Trading Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Lenexa, Kansas, United States, US

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Experience

    • United States
    • Truck Transportation
    • 500 - 600 Employee
    • Benefits Manager
      • Jan 2022 - Present

      Overland Park, Kansas, United States

    • United States
    • Insurance
    • 700 & Above Employee
    • Sr. Client Manager
      • Oct 2018 - Jan 2022

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Sr. Client Manager
      • May 2016 - Oct 2018

      Overland Park, Kansas

    • United States
    • Insurance
    • 700 & Above Employee
    • Sr. Account Manager / Employee Benefits
      • May 2013 - May 2016

      Overland Park, KS

    • United States
    • Insurance
    • 700 & Above Employee
    • Account Manager / Account Administrator
      • Apr 2010 - May 2013

      Kansas City, Missouri Area • Day-to-day point of contact, along with assigned Account Manager, for clients on all needs. • Assist in the creation of annual client service schedules, presentations, and midyear/renewal work-ups as well as projections for both self-funded and fully-insured clients. • Conduct annual benchmarking reports and employee surveys. • Create and regularly update claims experience reports for various lines of coverage. • Conduct marketing efforts- develop Request for Proposals (RFPs)… Show more • Day-to-day point of contact, along with assigned Account Manager, for clients on all needs. • Assist in the creation of annual client service schedules, presentations, and midyear/renewal work-ups as well as projections for both self-funded and fully-insured clients. • Conduct annual benchmarking reports and employee surveys. • Create and regularly update claims experience reports for various lines of coverage. • Conduct marketing efforts- develop Request for Proposals (RFPs), coordinate responses, and provide final results and recommendations to clients. This also includes guiding clients through the carrier implementation process to ensure product is launched successfully. • Assist clients in preparing for Open Enrollment. This consists of coordinating appropriate carrier speakers, creating employee communication pieces and required annual notices, in addition to conducting meetings. • Request and review annual Schedule As/Cs as well as drafted 5500 filings. • Ensure Lockton’s internal system and all client files/data is up-to-date and accurate. • Review plan documents to ensure accuracy. • Complete special projects and provide support to Account Managers. • Work closely with Account Managers and carrier contacts to ensure that plans are meeting all necessary federal and state requirements. • Develop mutually beneficial relationships with insurance carriers and administrators. Show less

    • Human Resources
      • Mar 2009 - Jan 2010

      Lenexa, KS •Developed, recommended and implemented new approaches, policies and procedures to effect continual improvements in efficiency of the HR department and the services performed. •Administered the employment selection and hiring process. Sourced, screened and interviewed candidates for open positions. Ensured completion of required pre-employment testing (background check, drug screen and reference checks) and new hire paperwork. This included working closely with executive management to… Show more •Developed, recommended and implemented new approaches, policies and procedures to effect continual improvements in efficiency of the HR department and the services performed. •Administered the employment selection and hiring process. Sourced, screened and interviewed candidates for open positions. Ensured completion of required pre-employment testing (background check, drug screen and reference checks) and new hire paperwork. This included working closely with executive management to proactively establish staffing targets and strategy. •Directed and administered company benefits programs to include: health, COBRA, short-and long-term disability, 401(k), flexible spending (Section 125), supplemental insurance and life insurance; this includes the reporting of any changes, approving of applicable invoices for payment and recording COBRA insurance premium payments. Also administered worker's compensation and other leaves of absence. •Maintained and developed the Human Resources Information System, personnel records, HIPAA and record retention compliance. Also created and monitored performance appraisal process. •Assisted managers with coaching and counseling of associates on work-related situations and ensured that appropriate disciplinary actions are taken. Worked with managers and associates to investigate and resolve employee relations issues. •Consulted with management regarding interpretation and administration of human resource policies, programs, procedures and compliance with applicable state/federal statutes and regulations. •Processed payroll and created 401k upload files based on payroll data. •Coordinated staff training and development initiatives, including conducting research, developing draft plans, and organizing training programs, seminars (e.g. benefits, sexual harassment, etc.). Also coordinated special events for the company. Show less

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Human Resources
      • Nov 2005 - Mar 2009

      Positions held: November 2007 - March 2009 HR Specialist/Generalist November 2006 - November 2007 Corporate Recruiter November 2005 - November 2006 HR Administrator

    • Placement Coordinator
      • Nov 2004 - Nov 2005

      •Graduated students when finished including placement records, business cards, job opportunities, etc. •Monitored and managed graduate placement while following state, federal, and accrediting body standards. •Contacted potential employers for job placement opportunities as well as visited and maintained relationships with community employers. •Advised students on résumé writing / interviewing skills and provided insurance / certification information for job placement. •Verified… Show more •Graduated students when finished including placement records, business cards, job opportunities, etc. •Monitored and managed graduate placement while following state, federal, and accrediting body standards. •Contacted potential employers for job placement opportunities as well as visited and maintained relationships with community employers. •Advised students on résumé writing / interviewing skills and provided insurance / certification information for job placement. •Verified all graduate placements and employer verifications, and kept database updated; prepared data and reports for annual report and ACCSCT reports. •Assisted graduates / alumni in National exam applications, Missouri State Board and city paperwork as well as with résumé updates and job search. •Put together weekly presentations with information packets for various classes. Show less

Education

  • Baker University
    MBA
    2007 - 2009
  • The University of Kansas
    B.A., Psychology and International Studies
    2000 - 2004

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