Experience

STROLID, Inc - Strong Process. Solid Results.

• United States
• Automotive
• 1 - 100 Employee

• MODCOM Team Leader

  • Jan 2020 - Present

• BDC SALES

  • Aug 2018 - Jan 2020

  Handle inbound and outbound calls. Serve as the initial sales contact in many cases. Follow up phone traffic and internet leads. Manage & maintain database with the CRM System and Strolid Software. Transfer calls when necessary to manger or supervisor. Complete Day 1 emails & Calls every morning when arriving. Follow up with customer to make sure they are receiving the level of customer service they need. Complete & follow up with TO's from the tracker within completion. Use appropriate pricing grids, dealer website or first response for all quoted prices.



Hyde Park Insurance Services

• Insurance
• 1 - 100 Employee

• Licensed Customer Service Representative

  • May 2017 - May 2018

  Maintains office operations by receiving and distributing communications; maintaining supplies and equipment. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Monitoring logbook; issuing visitor badges. Responsible for cancelling insurance, adding or removing/ deleting vehicles or people off insurance policies. Able to go over coverage with customer. Able to increase or decrease coverage if customer wanted me to.



Macdonald kelce-library

• Student desk assisstant

  • Jan 2016 - May 2017

  Responsible for checking books in and out of facility. Setting up meetings, answering the phone, and maintaining book shelves organized. Responsible for checking books in and out of facility. Setting up meetings, answering the phone, and maintaining book shelves organized.



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Sales Associate and Cashier

  • Oct 2014 - Jan 2015

  Responsible for handling transactions and greeting customers. Analyze competitors and market trends for given product. Meet company goals and maintain facility clean. Cashiered. Responsible for handling transactions and greeting customers. Analyze competitors and market trends for given product. Meet company goals and maintain facility clean. Cashiered.



Christmas Tree Shops

• United States
• Retail
• 700 & Above Employee

• Customer Service

  • Sep 2013 - Aug 2014

  Duties were to assist customer’s needs, Perform transactions and sales while on floor, Promote current sales and meet company goals. Duties were to assist customer’s needs, Perform transactions and sales while on floor, Promote current sales and meet company goals.