Nicole Pelosi

Office Operations Manager at Algorand
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Contact Information
us****@****om
(386) 825-5501
Location
Boston, Massachusetts, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Office Operations Manager
      • Apr 2021 - Present

    • United States
    • Information Technology & Services
    • 300 - 400 Employee
    • Manager of Administration & Facilities Operations
      • May 2019 - Apr 2021

    • Office & Events Manager
      • Oct 2016 - May 2019

    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Regional Office & Events Coordinator
      • Feb 2015 - Sep 2016

      Acts as liaison for employees; address employee concerns and questionsPerform miscellaneous administrative tasks such as: Fed-ex shipments, business card orders, answering and directing phone calls, supply inventory and orders, processing mail and packagesConfigure conference rooms to accommodate large training's and meetingsCoordinate hotel and transportation services for guests; provide local area attraction information to allManage conference room calendars; assist with room booking and organize office traffic to ensure no conflictsActs as supplemental and/or interim administrative assistance on special projects to the various departmentsOrganize all company events including but not limited to: Thirsty Thursday Networking Events, Company Holiday Party, Summer Outing, Halloween Party, Office Opening Parties, Departmental Happy Hours, Integration Kick-Off Events etcProvide ample event support and guidance to Office Coordinators in other officesManage all company catering including Board of Directors Meetings, Client Meetings, Prospective Client Meetings, Company-wide breakfasts and lunches, weekly treat, and internal meetingsSole point of contact for all catering vendorsMaintain state of the art office aesthetics to attract and retain top talent and clientsTravel to other office locations to provide coverage for other Office Coordinators and/or additional support for large eventsManage and direct Facilities and Admin internsAssisted recruiting department as an interim Recruiting Coordinator during record-breaking recruiting quarterOrganized and implemented weekly team meetings between Office Coordinators Structured and re-organized catering procedures to help increase efficiency and ability to serve higher demand Provided extensive training to new Office Coordinators as they were hired including: New York City, Salt Lake City, Burlington, Deerfield Beach, London, and Paris

    • Special Events Coordinator
      • Oct 2014 - Feb 2015

      This position requires the sales, planning and execution of all functions which include Weddings, Corporate Meetings, Showers, Anniversary/Birthday parties and much more. This role entails handling phone inquiries, conducting site visits with clients and potential clients, creating a vision for events, assessing the needs and expectations of our clients, recommending production elements and budget expenditures, producing proposals and contracts, creating menus, and ensuring all payments are received and logged. Experience with Caterease & Posi Systems

    • Singapore
    • Hospitality
    • 700 & Above Employee
    • Executive Assistant
      • Feb 2012 - Oct 2014

      Responsible for directly supporting the General Manager/Regional General Manager and all department heads to ensure a smooth operation of the Hotel. Assists in planning domestic travel and coordinating expense reports, arrange both domestic and international conference calls, organize and lead weekly department meetings, prepare and distribute weekly management schedules, handle guest relations, manages relationships with all employees, vendors, and tenants.

    • Sales Coordinator
      • May 2011 - Feb 2012

      Responsible for supporting seven Sales Managers and DOSM with everyday tasks such as: qualifying and distributing sales leads, producing contracts, following up with clients, pulling reports, booking social room blocks, preparing expense reports, obtaining initial meeting deposits and occasionally accompany Sales Team on their sales calls. Sales Coordinator works closely with Operations Team to ensure proper communication amongst department in order to create a flawless experience for our guests and clients.

    • Front Desk Supervisor
      • May 2010 - May 2011

      Responsible for all duties of a guest service agent in addition to supporting the Front Office Management team in providing direct supervision to the staff. Serves as the first point of contact in trying to solve issues that may arise during a shift. Responsibilities also include scheduling, payroll and trainings.

    • Guest Service Agent
      • Jun 2008 - May 2010

      Responsible for greeting and registering guests/closing out guest accounts, providing prompt and courteous service, concierge services, directing phone calls, storing luggage, creating reservations, training new employees

Education

  • Salem State University
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    2007 - 2011

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