Experience

VICTORY CENTRE OF BARTLETT LLC
• United States
• Medical Practices
• 1 - 100 Employee
• Executive Director

  • Dec 2022 - Present

Sagora Senior Living
• United States
• Facilities Services
• 300 - 400 Employee
• Associate Executive Director/ Business Director

  • Feb 2022 - Dec 2022


Sunrise Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Office Coordinator

  • Mar 2018 - Oct 2021

  • Processes and manages unemployment and worker’s compensation claims and updates claim activity as necessary • Supervise a concierge team of more than 7 employees • Successfully completed Executive Director in Training program in 2020 • Currently enrolled in Mentor program as an active Mentor with Department Coordinator in Training employee at the Highland Park community with graduation of team member in 2021 from program • Currently enrolled in Job Coach program as an active Coach for Barrington Coordinator • Skillful in various programs including: APIM, Peoplesoft, Chrome River, Riskonnect, Sunrise Care Connect, Microsoft Office, SMILE, and Tableside Dining • Maintains employee personnel files according to Federal, State regulations and Sunrise policy • Completes and verifies accuracy of payroll and census reconciliation • Ensure deadlines are met for billing, payroll, training, and team member reviews • Upholds great communication with families of all residents in community • Maintains accurate records, billing, and files for over 60 residents • Maintains accurate and up to date team member files for over 77 employees • Manage billing, post ancillary charges, verifies and processes long term care insurance recertifications for various residents in the community • Ensures business controls are followed with company policy and are completed for each area of the business • Set up vendors in APIM and process invoices for payment including resident refunds where necessary • Implemented adjusted recruitment process: including hiring, onboarding new team members properly, and training Show less



Citadel

• United States
• Consumer Electronics
• 1 - 100 Employee

• Business Office Manager

  • Nov 2015 - Feb 2018

  • Worked with Admissions team and completed admission process for new patients • Maintained all Medicaid patient accounts • Verified insurance for all rehabilitation admissions • Maintained the receptionist team of more than 5 • Processed refunds and invoices through corporate AP systems • Recertified all Medicaid patients • Maintained accurate patient records and team member records • Responsible for recruiting and training of all departments • Worked with Admissions team and completed admission process for new patients • Maintained all Medicaid patient accounts • Verified insurance for all rehabilitation admissions • Maintained the receptionist team of more than 5 • Processed refunds and invoices through corporate AP systems • Recertified all Medicaid patients • Maintained accurate patient records and team member records • Responsible for recruiting and training of all departments



HCR ManorCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Office Manager

  • Oct 2012 - Oct 2015

  • Matched purchase orders to invoices and sent for processing • Mailed checks to clients for payable invoices • Posted journal entries • Reconciled petty cash, applied payments, and send checks for deposit • Consolidated billing, posted ancillary charges, verified insurances, and ran benefit coverages for all patients • Worked extensively with Medicare and Medicaid • Set up vendors and handled all vendor relations • Processed 1099s, W4s • Answered incoming calls, handled clerical tasks, and completed ad hoc administrative tasks Show less