Nicole Oliveiro
People & Values Specialist at Telemedicine Clinic- Claim this Profile
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Bio
Credentials
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Fred Kofman on Accountability
LinkedInJun, 2021- Nov, 2024 -
Human Resources: Running Company Onboarding
LinkedInMar, 2021- Nov, 2024 -
Organizing Your Remote Office for Maximum Productivity
LinkedInMar, 2021- Nov, 2024 -
Time Management for Busy People
LinkedInMar, 2021- Nov, 2024 -
Writing Emails People Want to Read
LinkedInMar, 2021- Nov, 2024
Experience
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TMC
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Spain
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Hospitals and Health Care
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100 - 200 Employee
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People & Values Specialist
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Mar 2018 - Present
- Responsible for training and development: Designing (depending on the needs of the company) and managing the training & development process, company learning solutions and budget control of non-medical employees in the main offices, reporting to the Chief People Officer. - Onboarding, employee lifecycle and termination processes: Conducting introductory sessions about company initiatives and projects, organizing the onboarding agenda, handling necessary account activations & document management, removal/update of information in our records for existing employees and employees leaving the company. - Australia visa applications process: Meeting with radiologists during the recruitment visit to explain the visa process. Documents management and liaising with our Australian vendors in order to successfully apply for their specialist work visas in Australia. - Recruitment support: Supported recruiters in their absence or when there was a high workload. Attended a congress to attract and recruit new radiologists. - Support with new time-tracking system implementation (Woffu): Participated in the technical specification process and lead the implementation: Designed the processes and configurations, handled system testing, prepared the launch, uploaded employee information into the system accordingly etc. Responsible for training and managing user queries as well as incident management with the technology provider. Reporting to the People & Values Manager - Others: Updating/managing KPIs and other reports for the P&V department, managing all employee leave-related tasks, collaborate as necessary for company projects, etc Achievements: Spearheaded the implementation of the new self-learning tool (Degreed) and the process for Onboarding. Lead a project to streamline and improve the company’s training process regarding coaching and budget control. Show less
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UBS
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Switzerland
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Financial Services
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700 & Above Employee
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HR Operations Specialist
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Nov 2013 - Mar 2017
- Onboarding: Management of new onboarding requests (i.e. for new hires, international transfers within UBS and rehires) for 12 countries within the APAC region ▪ Employee ID creation/update, sending of notifications to Line Managers/Compliance/New joiners/others ▪ Requests to vendors for relocation benefits as well as visas for incoming employees and new hire document management - Generation of offer letters for recruitment - Bi-weekly updates of payroll reports for my active cases - Support on system updates for high year-end volume of contract extensions and terminations - Support with any other ad-hoc tasks required; i.e. Back-up support for teammates during absences, assisting with updates for existing documents, and any other tasks requested of me whenever required Achievements: Management of a project for Australia and New Zealand: ▪ Core cycle exercise for 2016 and 2017 which involved the preparation of promotion letters ▪ The 2016 compliance project for leave declaration involving the Australia and New Zealand offices (over 600 employees in total): Verification (and management of exceptions, if applicable) that employee absences registered at the end of the year were in accordance with the contractual and legal specifications for each employee. Show less
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Barclays
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United Kingdom
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Financial Services
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700 & Above Employee
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Personal Assistant / Team Assistant
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Apr 2013 - Oct 2013
- Supported the team with KYC background checks (legal, reputation etc.): document management and system management - Managed administration processes for the Head of Trust Administration: schedule, expenses, invoice processing, courier dispatches, mail distribution etc. - Coordinated local/international meetings which included room reservation/preparation, document preparation & itineraries/IT requests for important visitors - Supported the team with KYC background checks (legal, reputation etc.): document management and system management - Managed administration processes for the Head of Trust Administration: schedule, expenses, invoice processing, courier dispatches, mail distribution etc. - Coordinated local/international meetings which included room reservation/preparation, document preparation & itineraries/IT requests for important visitors
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Citi
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United States
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Financial Services
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700 & Above Employee
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HR Administrator
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Aug 2011 - May 2013
- New Hire Process which included pre-employment background checks (liaising with vendors on reports and using the system Eclipse for credit/fraud history), documents management, dealing directly with new hires as well as the HR Generalist population frequently - Conducted onboarding program presentations every week to new joiners which included information on policies and benefits - Management of information to Singapore government bodies regarding the current legal status (Singapore Permanent Residency, insurance, Maternity Leave, CPF contribution etc.) - Handled customer enquiries via phone and email and any other ad-hoc administrative duties required Achievement: Project for maternity leave endorsements which involved clearing a backlog of cases from previous months Show less
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Education
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2019 - 2021
EAE Business School
Master's degree, Human Resources Management/Personnel Administration, General -
2008 - 2010
Murdoch University
Bachelor of Commerce (B.Com.), Hospitality & Tourism and Management
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