Experience

Hotel Zero Degrees

• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Oct 2016 - Present

  • Oversee daily execution of tasks• Ensured staff members possess the proper tools and training to the required expectations based on the companies needs• Managed a team of 10 people• Collaborated with members of all levels of the company to ensure success • Experience with handling finances/bookkeeping• In Charge of Scheduling• Organized staff meetings• Detail oriented when retrieving guest information• Passed along the most up to date information from higher levels of management to ensure success• Executed/Supervised set ups for business meetings/wedding events• Intervened with dissatisfied/concerned guests• Took part in interviews for new hires• Familiarity with ordering products• Provide site tours and quote history of the building for future guests/clients



Washington Prime

• Hostess

  • Jun 2016 - Oct 2016

  • Answer phone calls• Obtained information when making reservations• Knowledgeable of creating seating arrangements• Welcomed customers upon arrival and departure of restaurant• Escorted customers to their seats • Answer phone calls• Obtained information when making reservations• Knowledgeable of creating seating arrangements• Welcomed customers upon arrival and departure of restaurant• Escorted customers to their seats



Charlotte Russe

• United States
• Retail
• 700 & Above Employee

• Retail Sales Supervisor

  • Oct 2014 - Apr 2016

  • Greeted customers• Familiarity with using the register• Authorized to sign for and inspect shipments upon delivery• Knowledgeable of promotions and products• Experience with executing visual displays• Handled cash deposits• Help achieve/exceed sales goals for the day• Resolved any issues that occurred with customers • Greeted customers• Familiarity with using the register• Authorized to sign for and inspect shipments upon delivery• Knowledgeable of promotions and products• Experience with executing visual displays• Handled cash deposits• Help achieve/exceed sales goals for the day• Resolved any issues that occurred with customers



Samoset Resort

• United States
• Hospitality
• 1 - 100 Employee

• Line Cook

  • Jun 2012 - Nov 2012

  • Inspected plates before servers received them• Preparation of food before lunch/dinner service• Food runner during banquet events• Independently managed different stations on a daily basis• Maintained professionalism and organization throughout the kitchen • Inspected plates before servers received them• Preparation of food before lunch/dinner service• Food runner during banquet events• Independently managed different stations on a daily basis• Maintained professionalism and organization throughout the kitchen