Experience

International Hotel School

• South Africa
• Higher Education
• 100 - 200 Employee

• Telesales Consultant

  • Jan 2017 - Present

  Setting up interviews for students and parents, capturing their information on Sales Force (SF) Setting up interviews for students and parents, capturing their information on Sales Force (SF)



Merchants

• South Africa
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2015 - Present

  Effectively manage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Follow communication procedures, guidelines and policies Effectively manage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Follow communication procedures, guidelines and policies



Continuous Professional Developments Africa ( CPD Africa)

• Cape Town Area, South Africa

• Professional Sales Executive

  • Sep 2014 - Present



Umoja Management Solution

• Cape Town Area, South Africa

• Senior Sales Consultant

  • Jan 2014 - Aug 2014

  Effectively manage large amounts of incoming calls, Identify and assess customers’ needs to achieve satisfaction and Take the extra mile to engage customers. Effectively manage large amounts of incoming calls, Identify and assess customers’ needs to achieve satisfaction and Take the extra mile to engage customers.



Joshua West

• South Africa
• Professional Training and Coaching
• 1 - 100 Employee

• Senior Sales Executive

  • Feb 2010 - Aug 2013

  Advertising and marketing information to private & public companies all over africa Advertising and marketing information to private & public companies all over africa



The Dialogue Group

• Botswana
• Advertising Services
• 1 - 100 Employee

• Sales / customer care agent

  • 2008 - 2009



Businesszone

• Sales Executive

  • 2005 - 2007