Experience

Salvation Army Kroc Center

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Hospitality Manager

  • Jan 2022 - Present

  Hire and oversee internal staff and external companies for events Creates proposals, contracts, floorplans, and menus for internal and external events Supervises the meals and menu for the summer day camp Processes invoices and payment for all groups and events Hire and oversee internal staff and external companies for events Creates proposals, contracts, floorplans, and menus for internal and external events Supervises the meals and menu for the summer day camp Processes invoices and payment for all groups and events



Hyatt Place

• Hospitality
• 700 & Above Employee

• Sales Manager

  • Apr 2021 - Oct 2021

  Analyzed competition, market trends and customer needs Solicited and service major accounts within the business current markets Managed sales-related activities and marketing efforts for the property Created innovative means for attracting and retaining groups while maximizing profitability and generating revenue Analyzed competition, market trends and customer needs Solicited and service major accounts within the business current markets Managed sales-related activities and marketing efforts for the property Created innovative means for attracting and retaining groups while maximizing profitability and generating revenue



Michiana Hematology Oncology, PC

• United States
• Medical Practices

• Front Desk Administrator

  • Dec 2020 - Apr 2021

  Coordinated physician follow-up and procedure appointments Communicated referral information to various medical offices Managed electronic medical records Answered and redirected incoming phone calls Coordinated physician follow-up and procedure appointments Communicated referral information to various medical offices Managed electronic medical records Answered and redirected incoming phone calls



White Lodging Services

• Cluster Sales Coordinator

  • May 2019 - Sep 2020

  Solicited and booked business with new and existing clients Responsible for inquiry, contracting and detailing of group blocks Responsible for securing group payments and finalized billing Updated revenue reports daily for the hotel Solicited and booked business with new and existing clients Responsible for inquiry, contracting and detailing of group blocks Responsible for securing group payments and finalized billing Updated revenue reports daily for the hotel



Omni William Penn Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Convention Services Manager

  • Aug 2017 - Nov 2018

  Worked one on one with guests throughout event execution stagesManaged overnight guest room reservations and requestsDesigned and customized floor plans, set-up and menus for events Prepared banquet event orders and group resumes Prepared billing, payment and final bill reviews

• Sales Administrative Assistant

  • Jun 2014 - Aug 2017

  Greeted visitors, assessed needs and directed to appropriate personnelCreated proposals, contracts, banquet event orders and group resumesPromoted to Convention Services Manager



Oglebay Resort and Conference Center

• Guest Services

  • Jun 2005 - Dec 2013

  Operated and balanced cash drawer Assisted in food preparation and set-up for special events throughout the park Operated and balanced cash drawer Assisted in food preparation and set-up for special events throughout the park