Experience

Bell Expressvu Limited Partnership

• Canada
• Human Resources Services
• 1 - 100 Employee

• Lab Administrator

  • Jan 2015 - Present

  • Responsible for maintaining lab and production equipment and ensuring all are performing efficiently and reliably. • Participating in channel launches for customers via testing and validation • Proactively identifying and resolving service and performance problems.• Completion of reports including technical bulletins • Updating of documentation including user manuals

• Senior Smartcard Specialist

  • Oct 2011 - Dec 2014

  • Developed initiatives to improve customer experience• Liaison with billing to charge customer accounts • Train new employees on operating procedures • Played integral role in Customer Smartcard Swap Out Program • Conduct executive reporting on reshipment levels for the purpose of forecasting.• Point person for escalations from call centre, vendors, and internal inquiries• Expense Reporting



T Dot Exposed Web Series

• Creator and Host

  • 2009 - 2011

  Nikki's ability to reach audiences was evident as she exploded on camera as the host of T Dot Exposed. T Dot Exposed was a hot Toronto based web variety show that put the spotlight on Toronto’s urban lifestyle, featuring arts, entertainment, fashion and dating, while also exposing the city’s lesser-known talent and hot spots from the perspective of Toronto’s trendsetters. Not only did Nikki light up the small screen, she was also the co-creator and producer of T Dot Exposed.“I wanted to cover events and people that the mainstream media has neglected” says Nikki, who has interviewed the likes of Dancehall pioneer Shabba Ranks, 7 time Grammy award winner Kirk Franklin, legend Percy Sledge, Freddie McGregor and Hip Hop megastar KRS One to name a few.



CHRY 105.5FM Radio Inc.

• Canada
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Host, The Urban Wakeup Show

  • 1999 - 2007

  NICOLE “Nikki” MORGAN’s high energy personality added spice and humour to the airwaves as she delivered the latest entertainment and hot topics on the popular CHRY 105.5 FM program “The Urban Wake-Up Show”. For 8 years in her role as host, she dealt with a broad range of issues, from hard-hitting social and political topics to light and playful banter that kept her audience both informed and entertained. NICOLE “Nikki” MORGAN’s high energy personality added spice and humour to the airwaves as she delivered the latest entertainment and hot topics on the popular CHRY 105.5 FM program “The Urban Wake-Up Show”. For 8 years in her role as host, she dealt with a broad range of issues, from hard-hitting social and political topics to light and playful banter that kept her audience both informed and entertained.