Nicole Mitchell

Literacy Tutor at ANCHOR BAY SCHOOL DISTRICT
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Contact Information
us****@****om
(386) 825-5501
Location
New Baltimore, Michigan, United States, US
Skills

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Bio

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Credentials

  • Teaching License-Standard
    Michigan Department of Education
    Dec, 2020
    - Nov, 2024

Experience

  • ANCHOR BAY SCHOOL DISTRICT
    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Literacy Tutor
      • Jan 2021 - Present

      Works with individual and small groups of students to reinforce learning of material or skills based on an understanding of individual student, their needs, interests and abilities. Assists the teacher in devising special strategies for reinforcing material or skills based on an understanding of individual students, their needs, interests and abilities. Operates and cares for equipment used in the classroom for instructional purposes. Supports students in all aspects of their day, in classes, hallways, recess, lunchroom, etc. Able to record requested data from teachers, Social Workers or administrators. Participates in in-service training programs, as assigned. Other duties as assigned by the building Principal. Show less

  • Edustaff
    • United States
    • Education Management
    • 700 & Above Employee
    • Permanent Substitute Teacher
      • Jan 2015 - Dec 2020

      Deliver the lesson plan that is assigned by the regular teacher. You must be able to give clear instructions and assist the students in understanding a subject matter while maintaining discipline and control of the classroom. Deliver the lesson plan that is assigned by the regular teacher. You must be able to give clear instructions and assist the students in understanding a subject matter while maintaining discipline and control of the classroom.

  • Bank of America
    • United States
    • Banking
    • 700 & Above Employee
    • Teller
      • Aug 2013 - Dec 2014

      Responsible for connecting and developing a rapport with customer fin order to provide outstanding personalized services, understand their top financial priorities, and to uncover products and solutions that will benefit them. Ensure that clients are connected to appropriate teammates with the expertise to meet their needs. Meet and exceed sales goals by teaching customers about products and services that will benefit them. Build develop and maintain partnership with teammates and specialists to maximize effectiveness and serve customers. Accurately process transactions and assist customers with inquiries or problem resolution in a professional and composed manner, and escalate to manager as appropriate. Inform and educate customer on how to conduct simple transactions through self-service technologies. Show less

  • Bank of America
    • United States
    • Banking
    • 700 & Above Employee
    • Senior Teller
      • Sep 2009 - Dec 2010

      Provide customers with outstanding service. Coordinate and oversee scheduling and workflow of Teller staff. Ensure compliance with established bank policies and procedure. Trains and coaches teller staff as needed. Ensures appropriate branch cash supply, orders currency, prepares currency shipments, verifies money shipped to the branch. Open and close vault daily, controls cash in vault, distributes daily cash to teller. Approves teller transactions as appropriate. Accountable for scheduling breaks/lunches, shipping/ordering branch cash, monitoring cash limits, posting over/short errors, daily processing of cash items, training new tellers, and giving positive reinforcement. Show less

  • Bank of America
    • United States
    • Banking
    • 700 & Above Employee
    • Assistant Manager
      • Jan 2008 - Jun 2009

      Lead associates to meet and exceed performance targets, ensure operational excellence and create an excellent customer experience. Responsible for daily implementation of managers directives, execute lobby leadership, observe team in action. Coach teams on the proper execution of key plays, while modeling desired behaviors. In manager's absence, assume operational responsibility. Responsible for assisting the manager with resource management, operational excellence, manager partnerships, associate development and proficiency. Maintain highest level of customer service in all actions and interactions. Proactively identify and manage risk in every business, product, and service transaction. Treat all customers equally and fairly. Adhere to policies and procedures. Stay informed of key priorities and business updates, through e-mails, phone calls, and meetings. Promote professional growth of employees through planned development activities and experiences for succession advancement. Determine and promote skill sets and training developments. Keep accurate records of training, sales goals, and customer experience with Word, Excel spreadsheets, and PowerPoint. Show less

Education

  • University of Phoenix
    Master of Arts - MA, Elementary Education
    2019 - 2020
  • Oakland University
    Bachelor of Arts (BA), Psychology
    2001 - 2004
  • Central Michigan University
    General Studies
    1999 - 2001

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