Experience

Cartel Electronics Inc.

• Consumer Electronics
• 1 - 100 Employee

• Director of Offshore Operations

  • Aug 2009 - Present



Illuminations

• Retail
• 1 - 100 Employee

• Supervisor

  • Jan 2006 - Jun 2007

  • Managed sales clerks emphasizing customer service and cross selling of products. • Opened and closed daily settling registers, running deposits, preparing staff rosters, opening/closing the gate.• Processed returns or exchanges and resolved customer complaints.• Rated 103% by Secret Shopper compared to companywide average of 70%.• Retained and promoted after acquisition.



Dynamic Details, Inc.

• Human Resources, Payroll Clerk, and Assistant to Executive CEO secretary

  • Jun 2003 - Jul 2005

  • Filed and posted attendance records and adjusted employees time cards for weekly feed to payroll system.• Process new hire documents and facilitated coverage selection briefing employees on insurance and benefits.• Interfaced with insurance provider to resolve employee issues and monitored company coverage for policy renewal.• Organized collection and distribution of company wide reports.• Reviewed time card reports and reconciled inconsistencies.