Experience

MeridianLink

• United States
• Software Development
• 400 - 500 Employee

• Product Owner

  • Apr 2023 - Present

• Business Analyst

  • Aug 2021 - Apr 2023



Hiring Our Heroes

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Associate Consultant Fellow

  • May 2021 - Jun 2021

  • Learned consulting skills, gained cybers security knowledge and project management skills. • Collaborated with experienced senior consultants in the creation and delivery of custom security solutions for high profile clients. • Researched and wrote responses for OptivCon guest panel which included the Cyber Risk VP of Optiv and other high-ranking military commanders. • Responsible for up to three projects simultaneously all requiring consistent diligent attention in order to achieve short suspense of less than 48 hours. Show less



Frost

• Financial Services
• 700 & Above Employee

• IT Business Analyst

  • Aug 2016 - May 2018

  • Tested, maintained, and monitored computer programs and systems, including coordinating the installation of computer programs and systems. • Provided staff and users with assistance solving computer related problems, such as malfunctions and program problems.• Facilitated, prioritized, and delivered business requirements to meet management requirements. • Consulted with clients to collect information processing, and application computational requirements.• Trained staff and users on user interface and best-use methods of purpose-designed software.• Analyzed, troubleshot, and configured custom solutions to address individual user application-based problems and challenges. Show less

• Human Resources Assistant

  • Sep 2014 - Sep 2016

  • Processed, verified, and maintained, and safeguarded personnel-related documentation, including staffing, recruiting, training, grievances, performance evaluations, classification, and employee leaves of absence. • Facilitated background checks to include law enforcement derogatory information, employment history, work and personal references, to ensure positive employment eligibility.• Ensured full awareness and compliance of company policies, protocol, compensation, and hiring actions during company recruiting and on-boarding process.• Worked with job applicants of their acceptance or rejection of employment.• Analyzed employee files to answer inquiries and provide information for personnel actions, compiled and prepared reports and documents pertaining to personnel activities.• Scheduled exit interviews and completed employment termination paperwork.• Coordinated with 3rd party staffing agencies to secure temporary employees, based on Frost's departmental needs. Show less

• Bank Teller

  • Sep 2013 - Sep 2014

  • Delivered quality customer service to Frost and Non-Frost customers.• Analyzed and assessed risk of transactions to improve loss prevention in a high-volume setting.• Responsible for handling various transactions including: deposits, withdrawals, issuing cashier’s checks, money orders, accepting loan payments, and exchanging foreign currency. • Responsible for balancing at closing, and reporting any discrepancies to management.