Experience

DentalPlans.com

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2018 - Present

  In this role, I help clients find the best dental savings plan for their needs. By reviewing the client's dental treatment plan, I go over the savings and costs for their dental procedures when using the dental savings plans with their respective dentists. In this role, I help clients find the best dental savings plan for their needs. By reviewing the client's dental treatment plan, I go over the savings and costs for their dental procedures when using the dental savings plans with their respective dentists.



Florida Community Bank

• United States
• Banking
• 100 - 200 Employee

• Customer Service Account Representative

  • Jun 2015 - Nov 2016

  In this role, I assisted business customers with maintaining their financial budgets and needs. I ensured account members were aware of the account benefits and assisted with any financial needs. In this role, I assisted business customers with maintaining their financial budgets and needs. I ensured account members were aware of the account benefits and assisted with any financial needs.



TD

• Canada
• Banking
• 700 & Above Employee

• Teller II/ Customer Service Rep I

  • Sep 2013 - May 2015

  Meet with customers and prospects to develop an understanding of their financial objectives and needs. I assess customer information and suggests appropriate product and service solutions. I perform a broad range of tasks of varying complexity and scope in addition to processing regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verify currency, balancing cash drawer, night deposits, correct discrepancies and make necessary adjustments. Balance Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary. Show less



Chase

• United States
• Financial Services
• 700 & Above Employee

• Lead Teller

  • Mar 2009 - Sep 2011

  Help customers by discovering financial needs, helping with problem resolutions, and processing transactions when needed. Resolved customer service issues and helped the Branch meet sales objectives contributing to the success of the firm. Help customers by discovering financial needs, helping with problem resolutions, and processing transactions when needed. Resolved customer service issues and helped the Branch meet sales objectives contributing to the success of the firm.