Nicole M. Chandler

Beer Buyer & Beertender at Jack Brown's Beer & Burger Joint
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Contact Information
us****@****om
(386) 825-5501
Location
Murfreesboro, Tennessee, United States, US

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Credentials

  • Certified Beer Server
    Cicerone® Certification Program
    May, 2023
    - Nov, 2024
  • Nashville Platinum Ambassador
    Nashville Convention & Visitors Corp
    Aug, 2018
    - Nov, 2024
  • Alcohol Beverage Control License
    Service Industry
    Sep, 2019
    - Nov, 2024

Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Beer Buyer & Beertender
      • Jul 2022 - Present

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Media and Event Coordinator
      • Feb 2021 - Sep 2021

    • Lead Beertender & Outside Event Sales Rep
      • Mar 2019 - Jan 2020

    • Sales Consultant
      • Sep 2018 - Mar 2019

      Consultant and Sales Rep for a wide variety of beer, wine, and spirits. Talking with customers to learn their likes/dislikes to recommend the best alcohol beverage for them to purchase and enjoy. Using my extensive knowledge to promote, discuss, and sell wine, beer, and liquor to each individual's preference and taste. Constantly researching, tasting, and learning about different products and merchandise to amplify my range of expertise within this industry. Organizing shelves and… Show more Consultant and Sales Rep for a wide variety of beer, wine, and spirits. Talking with customers to learn their likes/dislikes to recommend the best alcohol beverage for them to purchase and enjoy. Using my extensive knowledge to promote, discuss, and sell wine, beer, and liquor to each individual's preference and taste. Constantly researching, tasting, and learning about different products and merchandise to amplify my range of expertise within this industry. Organizing shelves and restocking inventory to ensure all products are easily available for customers. Working with distributors to add new products and enhance sales growth. Making the customer's in-store experience entertaining, enlightening, and satisfying to the last drop. Show less Consultant and Sales Rep for a wide variety of beer, wine, and spirits. Talking with customers to learn their likes/dislikes to recommend the best alcohol beverage for them to purchase and enjoy. Using my extensive knowledge to promote, discuss, and sell wine, beer, and liquor to each individual's preference and taste. Constantly researching, tasting, and learning about different products and merchandise to amplify my range of expertise within this industry. Organizing shelves and… Show more Consultant and Sales Rep for a wide variety of beer, wine, and spirits. Talking with customers to learn their likes/dislikes to recommend the best alcohol beverage for them to purchase and enjoy. Using my extensive knowledge to promote, discuss, and sell wine, beer, and liquor to each individual's preference and taste. Constantly researching, tasting, and learning about different products and merchandise to amplify my range of expertise within this industry. Organizing shelves and restocking inventory to ensure all products are easily available for customers. Working with distributors to add new products and enhance sales growth. Making the customer's in-store experience entertaining, enlightening, and satisfying to the last drop. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Visitor Service Specialist
      • Jun 2018 - Oct 2018

      Retail and customer service at the Visitor Information Center Restocking inventory, and ensuring the floor looks put together, clean, and organized. Helping visitors plan their vacation in Nashville. Ask questions to explore their likes, and offer ideas on attractions to visit, hotels, dining, and entertainment. Providing answers, maps, and brochures to help each visitor's experience be magical. Fortunate to learn so much about Nashville's history and share my knowledge with tourists… Show more Retail and customer service at the Visitor Information Center Restocking inventory, and ensuring the floor looks put together, clean, and organized. Helping visitors plan their vacation in Nashville. Ask questions to explore their likes, and offer ideas on attractions to visit, hotels, dining, and entertainment. Providing answers, maps, and brochures to help each visitor's experience be magical. Fortunate to learn so much about Nashville's history and share my knowledge with tourists and visitors daily. Show less Retail and customer service at the Visitor Information Center Restocking inventory, and ensuring the floor looks put together, clean, and organized. Helping visitors plan their vacation in Nashville. Ask questions to explore their likes, and offer ideas on attractions to visit, hotels, dining, and entertainment. Providing answers, maps, and brochures to help each visitor's experience be magical. Fortunate to learn so much about Nashville's history and share my knowledge with tourists… Show more Retail and customer service at the Visitor Information Center Restocking inventory, and ensuring the floor looks put together, clean, and organized. Helping visitors plan their vacation in Nashville. Ask questions to explore their likes, and offer ideas on attractions to visit, hotels, dining, and entertainment. Providing answers, maps, and brochures to help each visitor's experience be magical. Fortunate to learn so much about Nashville's history and share my knowledge with tourists and visitors daily. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Associate
      • Aug 2017 - May 2018

      i2i Population Health delivers a comprehensive platform that accelerates intelligent and proactive Population Health Management for Hospitals, Ambulatory Facilities, Employers, and Health Plans. i2i is an industry leader in data aggregation, disparate system interfacing, patient stratification, business optimization, care coordination, and patient outreach. - Voted Best in KLAS for population health software in 2017 - KLAS 2013, 2014, 2015, and 2016 PHM category leader and fully… Show more i2i Population Health delivers a comprehensive platform that accelerates intelligent and proactive Population Health Management for Hospitals, Ambulatory Facilities, Employers, and Health Plans. i2i is an industry leader in data aggregation, disparate system interfacing, patient stratification, business optimization, care coordination, and patient outreach. - Voted Best in KLAS for population health software in 2017 - KLAS 2013, 2014, 2015, and 2016 PHM category leader and fully rated vendor - 20 Million lives managed through i2iTracks or i2iPopIQ - 2,500+ healthcare facilities - 70,000+ clinicians - 1,000+ interfaces with EHRs, PMs, Labs, Pharmacies, Registries, Payers, etc. - Meaningful Use Stage 2 Certified and NCQA Approved for Patient Centered Medical Home Improving the health of patients, maximizing reimbursement opportunities, and increasing clinicians care coordination actions, i2i is defining and advancing Population Health Management 2.0. Show less i2i Population Health delivers a comprehensive platform that accelerates intelligent and proactive Population Health Management for Hospitals, Ambulatory Facilities, Employers, and Health Plans. i2i is an industry leader in data aggregation, disparate system interfacing, patient stratification, business optimization, care coordination, and patient outreach. - Voted Best in KLAS for population health software in 2017 - KLAS 2013, 2014, 2015, and 2016 PHM category leader and fully… Show more i2i Population Health delivers a comprehensive platform that accelerates intelligent and proactive Population Health Management for Hospitals, Ambulatory Facilities, Employers, and Health Plans. i2i is an industry leader in data aggregation, disparate system interfacing, patient stratification, business optimization, care coordination, and patient outreach. - Voted Best in KLAS for population health software in 2017 - KLAS 2013, 2014, 2015, and 2016 PHM category leader and fully rated vendor - 20 Million lives managed through i2iTracks or i2iPopIQ - 2,500+ healthcare facilities - 70,000+ clinicians - 1,000+ interfaces with EHRs, PMs, Labs, Pharmacies, Registries, Payers, etc. - Meaningful Use Stage 2 Certified and NCQA Approved for Patient Centered Medical Home Improving the health of patients, maximizing reimbursement opportunities, and increasing clinicians care coordination actions, i2i is defining and advancing Population Health Management 2.0. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Solutions Specialist
      • Jan 2016 - Oct 2016

      I managed both consumer and business accounts with sales and technical services, as well as contracts and warranties, in a personable and professional manner. I treated each customer with the utmost respect and genuine interest, and ensured it was completed in a timely manner. Since the clientele is very diverse, it was my job to ‘get to know’ the customer and their level of comfort using technology. Many customers have little knowledge and comfort with technology, which allowed me to coach… Show more I managed both consumer and business accounts with sales and technical services, as well as contracts and warranties, in a personable and professional manner. I treated each customer with the utmost respect and genuine interest, and ensured it was completed in a timely manner. Since the clientele is very diverse, it was my job to ‘get to know’ the customer and their level of comfort using technology. Many customers have little knowledge and comfort with technology, which allowed me to coach them on how to use their devices to achieve satisfaction with our products and services. I analyzed each account thoroughly looking for potential cost savings and/or account growth opportunities. We were expected to maintain a strong understanding of products, promotions, features, price plans, and services. The stronger the understanding, the smoother the transaction. I provided product demonstrations on the large range of devices and accessories, and informed clients about the current and up-to-date offers. We were measured on several metrics individually, as well as frequent team competitions. I built strong relationships with customers and consistently hit quota. Technology is ever changing, and I enjoyed learning and presenting products to achieve customer satisfaction at a Verizon standard. Show less I managed both consumer and business accounts with sales and technical services, as well as contracts and warranties, in a personable and professional manner. I treated each customer with the utmost respect and genuine interest, and ensured it was completed in a timely manner. Since the clientele is very diverse, it was my job to ‘get to know’ the customer and their level of comfort using technology. Many customers have little knowledge and comfort with technology, which allowed me to coach… Show more I managed both consumer and business accounts with sales and technical services, as well as contracts and warranties, in a personable and professional manner. I treated each customer with the utmost respect and genuine interest, and ensured it was completed in a timely manner. Since the clientele is very diverse, it was my job to ‘get to know’ the customer and their level of comfort using technology. Many customers have little knowledge and comfort with technology, which allowed me to coach them on how to use their devices to achieve satisfaction with our products and services. I analyzed each account thoroughly looking for potential cost savings and/or account growth opportunities. We were expected to maintain a strong understanding of products, promotions, features, price plans, and services. The stronger the understanding, the smoother the transaction. I provided product demonstrations on the large range of devices and accessories, and informed clients about the current and up-to-date offers. We were measured on several metrics individually, as well as frequent team competitions. I built strong relationships with customers and consistently hit quota. Technology is ever changing, and I enjoyed learning and presenting products to achieve customer satisfaction at a Verizon standard. Show less

  • ServiceSource
    • Greater Nashville Area
    • Senior Sales Representative
      • Oct 2013 - Jul 2015

      Manage recurring revenue for Pitney Bowes Software through ServiceSource. I work directly with customers from major industries across the United States and Canada to renew their contract and stay current with updates and coverage. I facilitate the renewal process for 300-350 strategic accounts per quarter, and consistently close around $6 million worth of contracts from my territory. Each day my goal is to drive and develop both new business & renewal opportunities through a proactive… Show more Manage recurring revenue for Pitney Bowes Software through ServiceSource. I work directly with customers from major industries across the United States and Canada to renew their contract and stay current with updates and coverage. I facilitate the renewal process for 300-350 strategic accounts per quarter, and consistently close around $6 million worth of contracts from my territory. Each day my goal is to drive and develop both new business & renewal opportunities through a proactive, strategic approach to client communication and discovery. My interaction consists of, but not limited to: emails, phone calls, conference calls, face to face meetings, and web ex meetings. I am responsible for tracking and building accounts, opportunities, leads, and pipelines within CRM and Salesforce. We are measured by our ability to manage our pipeline and territory while forecasting within +/- 10%, with several additional metrics. I have actively trained and coached new sales representatives on client specific information and product knowledge while running multiple territories and exceeding monthly/quarterly goals. This position is especially challenging and rewarding as it requires me to meet expectations internally for ServiceSource and externally for our Client. My ability to excel in a highly competitive corporate environment comes from my positive attitude and work ethic. Hard work, leadership, and my initiative to excel has helped me to be a respected, valued employee, and not to mention Global Superhero of Q1-2014. ServiceSource Involvement: - Communication Council Chairman for Nashville Office - Volunteer for JA opportunities - Play on the ServiceSource Softball Team through NSL - STARs Trip - Co-coordinate 'Lite the Nite' fundraiser Show less Manage recurring revenue for Pitney Bowes Software through ServiceSource. I work directly with customers from major industries across the United States and Canada to renew their contract and stay current with updates and coverage. I facilitate the renewal process for 300-350 strategic accounts per quarter, and consistently close around $6 million worth of contracts from my territory. Each day my goal is to drive and develop both new business & renewal opportunities through a proactive… Show more Manage recurring revenue for Pitney Bowes Software through ServiceSource. I work directly with customers from major industries across the United States and Canada to renew their contract and stay current with updates and coverage. I facilitate the renewal process for 300-350 strategic accounts per quarter, and consistently close around $6 million worth of contracts from my territory. Each day my goal is to drive and develop both new business & renewal opportunities through a proactive, strategic approach to client communication and discovery. My interaction consists of, but not limited to: emails, phone calls, conference calls, face to face meetings, and web ex meetings. I am responsible for tracking and building accounts, opportunities, leads, and pipelines within CRM and Salesforce. We are measured by our ability to manage our pipeline and territory while forecasting within +/- 10%, with several additional metrics. I have actively trained and coached new sales representatives on client specific information and product knowledge while running multiple territories and exceeding monthly/quarterly goals. This position is especially challenging and rewarding as it requires me to meet expectations internally for ServiceSource and externally for our Client. My ability to excel in a highly competitive corporate environment comes from my positive attitude and work ethic. Hard work, leadership, and my initiative to excel has helped me to be a respected, valued employee, and not to mention Global Superhero of Q1-2014. ServiceSource Involvement: - Communication Council Chairman for Nashville Office - Volunteer for JA opportunities - Play on the ServiceSource Softball Team through NSL - STARs Trip - Co-coordinate 'Lite the Nite' fundraiser Show less

  • AOL StudioNow
    • Nashville, TN
    • Production Intern
      • Apr 2012 - Sep 2012

      AOL StudioNow is an innovative resource for web-based video creation. StudioNow works with all types of businesses to produce custom video that’s high quality, and made for their specific needs. They’ve created one unified platform to ideate, produce, and distribute video that engages consumers and build brands. As an intern, I got to work with many different aspects of this company. My daily tasks ranged from picking up and delivering hard drives, to answering phone calls and emails, or… Show more AOL StudioNow is an innovative resource for web-based video creation. StudioNow works with all types of businesses to produce custom video that’s high quality, and made for their specific needs. They’ve created one unified platform to ideate, produce, and distribute video that engages consumers and build brands. As an intern, I got to work with many different aspects of this company. My daily tasks ranged from picking up and delivering hard drives, to answering phone calls and emails, or being behind the scenes at Kellogg's video shoots as a Personal Assistant to Producer, to choosing a freelance film-maker to shoot for the specific company's informational video to post on YP.com. I edited, compressed, and exported music and video files in Final Cut Pro. My communication skills were evident when talking to customers and preparing them for their video shoot. I learned technical aspects as well as, the ins and outs of production and working with a team to create innovative ideas for a solid outcome for customer satisfaction. Show less AOL StudioNow is an innovative resource for web-based video creation. StudioNow works with all types of businesses to produce custom video that’s high quality, and made for their specific needs. They’ve created one unified platform to ideate, produce, and distribute video that engages consumers and build brands. As an intern, I got to work with many different aspects of this company. My daily tasks ranged from picking up and delivering hard drives, to answering phone calls and emails, or… Show more AOL StudioNow is an innovative resource for web-based video creation. StudioNow works with all types of businesses to produce custom video that’s high quality, and made for their specific needs. They’ve created one unified platform to ideate, produce, and distribute video that engages consumers and build brands. As an intern, I got to work with many different aspects of this company. My daily tasks ranged from picking up and delivering hard drives, to answering phone calls and emails, or being behind the scenes at Kellogg's video shoots as a Personal Assistant to Producer, to choosing a freelance film-maker to shoot for the specific company's informational video to post on YP.com. I edited, compressed, and exported music and video files in Final Cut Pro. My communication skills were evident when talking to customers and preparing them for their video shoot. I learned technical aspects as well as, the ins and outs of production and working with a team to create innovative ideas for a solid outcome for customer satisfaction. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Broadcast Journalist
      • Aug 2008 - 2012

      Find and research story topics to include in each week's live broadcast. Create story script in EZ NEWS; film and edit video and interviews in Final Cut Pro (VO, VO/SOT, PKG) Skilled & trained on-air talent (Sports, News, Entertainment, & Weather) Experience behind the scenes running cameras, floor directing, green screen, and operating teleprompter Design OTS (Over-the-Shoulder) graphics for stories Producing Live Newscasts Weekly (Align stories and videos in order, run a… Show more Find and research story topics to include in each week's live broadcast. Create story script in EZ NEWS; film and edit video and interviews in Final Cut Pro (VO, VO/SOT, PKG) Skilled & trained on-air talent (Sports, News, Entertainment, & Weather) Experience behind the scenes running cameras, floor directing, green screen, and operating teleprompter Design OTS (Over-the-Shoulder) graphics for stories Producing Live Newscasts Weekly (Align stories and videos in order, run a smooth show and timely show) Reporting and Anchoring Live Newscasts Weekly from MT10 Robotic Studio Show less Find and research story topics to include in each week's live broadcast. Create story script in EZ NEWS; film and edit video and interviews in Final Cut Pro (VO, VO/SOT, PKG) Skilled & trained on-air talent (Sports, News, Entertainment, & Weather) Experience behind the scenes running cameras, floor directing, green screen, and operating teleprompter Design OTS (Over-the-Shoulder) graphics for stories Producing Live Newscasts Weekly (Align stories and videos in order, run a… Show more Find and research story topics to include in each week's live broadcast. Create story script in EZ NEWS; film and edit video and interviews in Final Cut Pro (VO, VO/SOT, PKG) Skilled & trained on-air talent (Sports, News, Entertainment, & Weather) Experience behind the scenes running cameras, floor directing, green screen, and operating teleprompter Design OTS (Over-the-Shoulder) graphics for stories Producing Live Newscasts Weekly (Align stories and videos in order, run a smooth show and timely show) Reporting and Anchoring Live Newscasts Weekly from MT10 Robotic Studio Show less

Education

  • Middle Tennessee State University
    Bachelor of Science (B.S.), Electronic Media Communication - Journalism
    2008 - 2012
  • Middle Tennessee State University (MTSU)
    Bachelor of Science (B.S.), Electronic Media Communications - Journalism
    2008 - 2012

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