Experience

CerpassRx
• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee
• RFP Writer/Database Manager

  • Jan 2019 - Present

OptumRx
• United States
• Medical Practices
• Content Analyst

  • Jul 2014 - Dec 2018

RESTAT
• Pharmaceutical Manufacturing
• Content Manager

  • May 2011 - Jul 2014


CVS Caremark Corporation

• Senior Content Proposal Analyst

  • Jun 2003 - May 2011

  Responsible for reviewing strategic proposals for content accuracy and customization changes to help position CVS Caremark in the best light. Act as a knowledge source for the proposal team about the evolving programs and company initiatives. Also responsible for building, maintaining, researching and updating the Proposals and Marketing knowledge base on a continuous basis. Establish and maintain effective communication with various levels of internal management, product development areas, and field organization in evaluation and presentation of proposal responses to ensure competitiveness and accurate representation of the organization. Other responsibilities include: • Develop, document and manage streamlined processes to maintain knowledge and facilitate ongoing improvements.• Work with and manage the relationship with outside vendor (Kadient) to ensure integrity and optimal performance of the knowledgebase, resolve technical issues and forecast future needs.• Assist Proposal Analysts with development and retrieval of content, as requested, in response to RFP questions• Build and maintain consultant template proposals• Analyze and approve proposal requirements as well as escalate non-compliant responses to Senior Executives • Build new knowledge bases• Manage the flow of content requests for entry into the knowledge base• Produce knowledge management and proposal activity reports• Train new employees on proposal and content process. Show less

• Senior Proposal Analyst

  • Jun 2001 - Jun 2003

  Responsible for managing and executing multi-million dollar proposal-related documents which include request for proposals (RFP), request for information (RFI), pricing commitment documents and follow up requests for new and current business. Managing the proposal consists of initial review of questions, triage of client-specific reporting, identification of new questions, coordination of a strategic kick off call with sales and other involved parties, formatting and responding to questions and proposal requirements, securing all levels of review, and preparing the document to be sent back to the client. Other responsibilities included:• Develop and manage internal timelines to meet all proposal requirements and deadlines• Interface with internal management and sales organization to strategize, review, evaluate and prepare proposal documents• Coordinate with strategic resources such as sales, account teams, underwriting, legal, and other internal partners to ensure we are communicating the best offer possible and to help position CVS Caremark in the best light • Complete pricing commitment documents• Ensure responsiveness of proposal documents• Coordinate with Content Analyst’s and Subject Matter Experts to update proposal library as new responses are developed.• Completion of high-end/strategic proposals• Extensive training of new Proposal Analysts• Attending Seminars and Conferences to enhance proposal process• Conduct and lead team meetings. Show less