Experience

The Inception Company

• United States
• Media Production
• 1 - 100 Employee

• Senior Account Director, Client Services

  • Jan 2020 - Present

• Account Director, Client Services

  • Jan 2018 - Jan 2020

  Blue Bell, PA / Fairfield, NJ • Responsible for the management of and relationships with assigned clients • Overall accountability for the delivery of quality work to meet client needs • Drive organic growth with assigned client-base • Act as a point of escalation to resolve issues within assigned accounts • Serve as lead on client requests for estimates/budgets • Establish project Kick off Meetings to ensure clarity of strategic intent, client needs and expectations prior to project execution by the broader… Show more • Responsible for the management of and relationships with assigned clients • Overall accountability for the delivery of quality work to meet client needs • Drive organic growth with assigned client-base • Act as a point of escalation to resolve issues within assigned accounts • Serve as lead on client requests for estimates/budgets • Establish project Kick off Meetings to ensure clarity of strategic intent, client needs and expectations prior to project execution by the broader ID team • Responsible for project financial accountability, including tracking change of scope and reviewing final project reconciliation.

• Client Services Project Manager

  • Apr 2015 - Dec 2017

  Blue Bell, PA / Fairfield, NJ Work directly with clients to create and negotiate SOWs/budget, plan, manage and execute all events and projects. Proven ability to manage multiple (large and small) events at any given time and successfully multi task duties related to each event. Maintain professional relationships with Clients; handle all meeting responsibilities and provide a high level of customer support and problem-solving tactics.



Dyventive, Inc

• United States
• Events Services
• 1 - 100 Employee

• Production Event Manager

  • Jun 2014 - Mar 2015

  Langhorne, PA Promoted to manage large events ranging from 40,000-500,000 or larger. Maintain the lifeline of the project from the minute I receive it to billing out. Work in direct contact with hotel customer service managers to obtain access/insurance needs/production guidelines/any permit approvals, in house audio visual departments to manage rigging needs, CADs, and power, work with union representative contacts in cities to hire labor, manage budgets through detailed spreadsheets on excel, provide pre… Show more Promoted to manage large events ranging from 40,000-500,000 or larger. Maintain the lifeline of the project from the minute I receive it to billing out. Work in direct contact with hotel customer service managers to obtain access/insurance needs/production guidelines/any permit approvals, in house audio visual departments to manage rigging needs, CADs, and power, work with union representative contacts in cities to hire labor, manage budgets through detailed spreadsheets on excel, provide pre event, onsite, and post event support from securing vendors, negotiating prices down to budget, any onsite needs/fire drills while the event is currently in progress, and gathering all adds/changes post event to update and bill out. My main goal is to keep the profit margins where they need to be while maintaining a successful event onsite. I work in direct contact with internal sales, warehouse, sales support team, and production manager; the success of the events are attributed to a complete team effort. I am go-getter, extremely dedicated to the job(s) at hand and love this industry!

• Corporate Event Planner

  • Nov 2011 - Jun 2014

  Trevose, PA



THE FALK GROUP, LLC

• Account Executive

  • Nov 2009 - Nov 2011

  As Account Executive for the The Falk Group, LLC I work directly on pharmaceutical accounts to help produce promotional materials for my Client(s). I put 110% of my time, passion, and effort into each account to make sure all clients' needs are met. In addition to materials, I assist and dedicate my time into helping plan meetings across the US for health care providers. I work directly through status calls with the client, recruitment lists, and producing the materials per meeting… Show more As Account Executive for the The Falk Group, LLC I work directly on pharmaceutical accounts to help produce promotional materials for my Client(s). I put 110% of my time, passion, and effort into each account to make sure all clients' needs are met. In addition to materials, I assist and dedicate my time into helping plan meetings across the US for health care providers. I work directly through status calls with the client, recruitment lists, and producing the materials per meeting. Detail-oriented, thorough, and staying positive during the deadlines are key-components. The client and his/her requests always come first and I work my best day in and out to make sure every request has been met. Show less