Experience

Annalect

• United States
• Advertising Services
• 700 & Above Employee

• Regional Director

  • Nov 2021 - Present

  United States

• Associate Director

  • Oct 2018 - Nov 2021

  New York, New York

• Senior Account Manager

  • 2015 - Oct 2018

  Greater New York City Area



Sizmek (formerly MediaMind)

• Online Media
• 1 - 100 Employee

• Senior Ad Operations Manager & Small Business Account Manager, US

  • Sep 2009 - Jul 2015

  New York, NY • Manage and execute the queue on a daily basis for the US Ad Ops Department to keep things running smoothly. • Work directly with Client service managers to ensure their platinum clients get the best service with trafficking their campaigns • Traffic campaigns, upload media plans into the Media Mind platform provided from clients daily. • Work with various Third Party Vendors on RichMedia tags such as Atlas, Evidon, PointRoll, and DART Tags • Work closely with my counterparts in… Show more • Manage and execute the queue on a daily basis for the US Ad Ops Department to keep things running smoothly. • Work directly with Client service managers to ensure their platinum clients get the best service with trafficking their campaigns • Traffic campaigns, upload media plans into the Media Mind platform provided from clients daily. • Work with various Third Party Vendors on RichMedia tags such as Atlas, Evidon, PointRoll, and DART Tags • Work closely with my counterparts in the UK in creating Best practices and additional training documentations for new Client Service managers and publisher account managers. • Assist with managing a team of 27 team members for an outsourced vendor that assist us with daily trafficking requests. • Train new client service managers on the process of working directly with our outsourced trafficking team. • Manage Small Business accounts for the US and Canada with daily requests including platform training and campaign management for over 800 clients • Manage the workload process with our overseas outsourcing teams on a daily basis, to ensure campaigns are setup properly & in a timely fashion • Setup Publisher accounts in the MediaMind platform for various accounts • Able to troubleshoot creative or trafficking issues for both Small Business clients and internal client service managers • Able to walk clients through the process of creating reports for campaigns • Created and analyzed reports that ensured the best campaign performance and that helped fulfill contact agreements. • Take care of client billing and handle any service issues that arise between clients and company Show less



Eyeblaster

• Ad Operations Manager

  • Feb 2008 - Dec 2008

  New York, New York • Manage daily trafficking requests from various Client Service Managers in the US and UK • Worked on trafficking requests for specific platinum client such as Team Mazda, Tiffany’s, Volkswagen & BMW • Communicate directly with outsourced trafficking team on daily requests and assist with prioritizing request based on client expectations. • Address inquiries/issues from team members from Client Services & Sales Teams • Worked with the QA team to ensure ads function properly prior to… Show more • Manage daily trafficking requests from various Client Service Managers in the US and UK • Worked on trafficking requests for specific platinum client such as Team Mazda, Tiffany’s, Volkswagen & BMW • Communicate directly with outsourced trafficking team on daily requests and assist with prioritizing request based on client expectations. • Address inquiries/issues from team members from Client Services & Sales Teams • Worked with the QA team to ensure ads function properly prior to trafficking • As part of the Ad Ops group, I’ve actively participated in creating Best practices and training documentation for new Ad Ops and outsourcing team members • Keep track of late and errors made on various trafficking requests and submit to Director on a monthly basis Show less