Quality Assurance Specialist

• Apr 2021 - Present

Senior Solar Energy Finance Specialist

• Dec 2019 - Apr 2021

Solar Finance Specialist

• Oct 2018 - Dec 2019

• Manage loan-closing process for regional portfolio of residential solar projects in New York from original application through complete funding • Resolve or escalate issues and inquiries from Sungage’s partner solar installers and homeowners in 17 states nationwide to provide excellent customer service and increase deployment of solar energy• Evaluate homeowners’ credit on marginal applications and collaborated with underwriters at Sungage’s partner bank to attain approval on such deals • Analyze inbound call data to improve internal processes and enhance the Sungage product Show less

AmeriCorps Project Leader and Graphic Arts Coordinator, Civic Engagement

• Jul 2017 - Jul 2018

• Planned, managed, and executed 30 large-scale service projects with a small team at underserved schools throughout Los Angeles to transform campus environments via hundreds of mural paintings as well as construction work• Engaged and led a total of 2500 corporate volunteers to complete these projects with the team in a 10-month span• Collaborated with school administrators to achieve a shared vision for the services provided to their school• Designed original murals using Adobe Photoshop to satisfy the vision of school partners and delight key stakeholders• Directed preparations for a service project in partnership with Sony as well as preparations for City Year’s Annual Friends & Family Service Day for its Board of Directors and high-net-worth individuals; both projects resulted in a Net Promoter Score of 100% from attendees, surpassing City Year’s average NPS of 91% Show less

AmeriCorps Member, IT Collaboration Coordinator

• Jul 2016 - Jun 2017

• Served more than 1700 hours with a team of AmeriCorps Members implementing City Year’s robust service model to build greater educational equity in a severely underserved community of South Central Los Angeles• Provided intensive academic coaching to students by creating and delivering individualized math and English intervention sessions, aligned with state standards, to target students’ data-demonstrated skill gaps• Assessed students’ progress throughout the year and successfully helped 100% of “focus-list” students improve their math and English skills to get back on track with grade-level standards – exceeding City Year’s goal that AmeriCorps Members help enable at least 60% of focus-list students to achieve this growth• Collaborated with teammates to plan and direct a daily after-school tutoring and enrichment program for 40 students• Developed and managed a Sharepoint site to enhance efficiency of communication and collaboration within the team Show less