Nicole Koefler
Customer Service Specialist at RRS Medical- Claim this Profile
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Bio
Credentials
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CRIS (Certified Release of Information Specialist)
AHIOSMay, 2021- Nov, 2024
Experience
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RRS Medical
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Service Specialist
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Feb 2021 - Present
Respond to a high volume of customer calls from patients and third-parties seeking information regarding their requests for medical records. Provide prompt and compassionate service with close attention to detail and sensitivity to the needs of each caller.
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Eastern University
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United States
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Higher Education
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700 & Above Employee
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Peer Tutor
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Sep 2020 - Dec 2020
Tutored two students taking introductory statistics courses.
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Psychology Department Teaching Assistant
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Aug 2020 - Dec 2020
Teaching assistant for Statistics for the Social Sciences.
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Psychology Department Assistant
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Jan 2019 - Dec 2020
Supported eight psychology professors by performing departmental duties including correspondence with students, organizational tasks, and data analysis.
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Templeton Honors College Teaching Assistant
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Jan 2020 - May 2020
Teaching assistant for Honors Theology.
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Psychology Department Teaching Assistant
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Aug 2019 - Dec 2019
Teaching assistant for Statistics for the Social Sciences.
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Enrollment Management Assistant
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May 2019 - Aug 2019
Worked as a campus tour guide for incoming students and their families. Conducted data entry and performed other administrative tasks.
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Jamba
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United States
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Food and Beverage Services
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700 & Above Employee
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Team Member
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May 2018 - Aug 2018
Provided efficient and personable service to customers as a cashier and barista.
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Education
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2017 - 2020
Templeton Honors College at Eastern University
Bachelor's Degree, Psychology
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