Nicole Knittle

Resource Coordinator / Project Management Administration at Audio Visual Dynamics
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Contact Information
us****@****om
(386) 825-5501
Location
Hackettstown, New Jersey, United States, US

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Mark Wintle

When our apartment/townhouse complex was purchased by a new company, Nicole became our new property manager. In 22 years as a tenant here, we've had a lot of property managers for comparison. Nicole has been unusual in her friendliness, openness and engagement. She always encourages neighbors to drop-in any time, and it quickly become obvious that she meant it. I've truly felt welcome to build an actual two-way relationship with her, and therefore the management company. That's not often been the case with other property managers, who either weren't in all of the time, or made it obvious that they weren't motivated to to help tenants with concerns (or ideas). Transferring to a new owner is always worrying. It reflects well on Shamco that they gave us such a fresh, high-energy property manager. She really allayed our fears with her constant positivity. I see her often when she's walking prospective tenants around the complex. I can hear her explaining everything is a human, friendly, yet very professional way. Nicole is pretty much exactly what an owner would want to project as their public face, and exactly what a tenant would want in a property manager. Win-win. I'm sure she'll be a valuable asset to any company she works for.

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Credentials

  • NALP
    -

Experience

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Resource Coordinator / Project Management Administration
      • Mar 2020 - Present

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Oct 2019 - Mar 2020

    • Union Administrator
      • Aug 2018 - Oct 2019

      Thorough understanding of all contracts to ensure employee/employer compliance Review, update, and input employee information to provide proper deductions and billing Approve and monitor all leave of absence and time off requests Add new union service locations in all systems; properly transfer, terminate, and add new employees Bookkeeping, data entry, and maintain accurate filing systems Thorough understanding of all contracts to ensure employee/employer compliance Review, update, and input employee information to provide proper deductions and billing Approve and monitor all leave of absence and time off requests Add new union service locations in all systems; properly transfer, terminate, and add new employees Bookkeeping, data entry, and maintain accurate filing systems

    • Resident Services Coordinator
      • Dec 2016 - Aug 2018

      Receive, generate, and complete all resident service requests for an apartment community with over 1100 apartments. •Coordinate daily work schedules for a team of 9 resident managers. • Assist coordinating multiple capital improvement projects. •Work alongside Maintenance Manager to evaluate and prioritize repairs for the community and order supplies. • Proficient in Opps technology to create orders and process invoices. • Oversee the renovation and completion of apartment make-ready's. •Organize inspections and repairs while optimizing relationships with outside contractors.

    • Leasing Specialist- NALP
      • May 2011 - Dec 2016

      Assist in leading a team of up to 5 leasing professionals • Provide administrative support to a team of 3 management members • Train new employees in leasing procedures and office protocol • Work closely with outside contractors • Highlight selling features and benefits of the property to prospective residents • Personalize communication and specialize tour towards clients' needs • Propose promotions/ sales plan to increase rental applications • Gather information about markets and competition • Process lease applications • Manage paperwork corresponding to leasing agreements • Work with team to ensure all service requests are completed • Track schedule for all contractors • Analyze client concerns, create documentation, and follow up • Design documents for daily office use; quickly and efficiently • Trained on Integrated Business Systems

    • Pool Manager & CPO
      • Feb 2015 - Apr 2016

      Direct and coordinate all pool operations and staff • Lead a team of up to 13 Life Guards • Interview and hire qualified employees • Make schedule for all employees • Implement a new system to operate safer and more efficiently • Handle all monies/ records of all applications and transactions • Responsible for all supply orders • Create documents for record keeping • Plan and organize team meetings Direct and coordinate all pool operations and staff • Lead a team of up to 13 Life Guards • Interview and hire qualified employees • Make schedule for all employees • Implement a new system to operate safer and more efficiently • Handle all monies/ records of all applications and transactions • Responsible for all supply orders • Create documents for record keeping • Plan and organize team meetings

    • Sales Associate
      • Mar 2007 - Jan 2014

      Price and stock merchandise • Assist customers in professional and positive manner. • Design displays • Register/Lottery • Using suggestive selling techniques to increase sales. • Giving information to customers about products. • Accurately completing cash register/lottery transactions. • Inventory • Open and close storeCertifications Price and stock merchandise • Assist customers in professional and positive manner. • Design displays • Register/Lottery • Using suggestive selling techniques to increase sales. • Giving information to customers about products. • Accurately completing cash register/lottery transactions. • Inventory • Open and close storeCertifications

Community

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