Experience

Oon & Bazul LLP

• Singapore
• Law Practice
• 1 - 100 Employee

• PA / Legal Secretary to Equity Partner

  • Feb 2014 - Present

  PA role • Assisting EP to carry out tasks. For eg, booking flight tickets, scheduling appointments, making reservations etc. • Screening phone calls Secretarial role • Preparation of documents for trial • Printing and Binding documents and exhibits for trial • Daily filing and administrative duties • Basic Accounting for cases. For eg, billing • Drafting letters and emails PA role • Assisting EP to carry out tasks. For eg, booking flight tickets, scheduling appointments, making reservations etc. • Screening phone calls Secretarial role • Preparation of documents for trial • Printing and Binding documents and exhibits for trial • Daily filing and administrative duties • Basic Accounting for cases. For eg, billing • Drafting letters and emails



The Korean Agency

• South Korea
• Marketing and Advertising

• Content Writer

  • Jul 2020 - 2020



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• Freelance Writer

  • Aug 2012 - Jan 2015

  Articles published in: • The Pocket Art's Guide • JZ New Zealand beauty product brochures • Women's Outlet (http://womensoutlet.wordpress.com/2014/03/13/vanity-is-the-key-to-a-successful-woman/) • Online Lifestyle & Psychological Blog "The Ugliness of Beauty" ( https://nicolekessler.wordpress.com/ ) Featured in: • The NEWEURASIAN Articles published in: • The Pocket Art's Guide • JZ New Zealand beauty product brochures • Women's Outlet (http://womensoutlet.wordpress.com/2014/03/13/vanity-is-the-key-to-a-successful-woman/) • Online Lifestyle & Psychological Blog "The Ugliness of Beauty" ( https://nicolekessler.wordpress.com/ ) Featured in: • The NEWEURASIAN



OSINet Global Services Pte Ltd

• Lorong Chuan Singapore

• Account Manager

  • Sep 2011 - Jan 2014

  • Efficient customer service for management of client accounts • In charge of major accounts and projects including Changi Airport • Designing IT solutions based on the individual companies’ requirements • Liaison with various IT sectors to engage in product offerings and recommendations best suited for individual customers • Cold calling to garner suitable leads to build customer base • Efficient farming of customer’s requirements to ensure high sales productivity • Networking Show less



Estheva Spa

• Ion Orchard

• Customer Service / Sales Manager

  • Jan 2010 - Aug 2011

  • Successfully handled day to day operations of the spa • Managed a team of up to 10 including therapists and consultants • Successfully motivated and led the team to achieve a monthly quota of $100,000 • Dealt efficiently in customer related activities including customer complaints, ensuring customer satisfaction overall as well as loyal membership customers • Liaison with the press on the spa’s latest promotions and advertisement including TV variety shows, magazine appearances • Did write-ups for magazine articles on the spa and the various treatments we offer • Did write-ups for the website and spa brochures • Was in charge of the attractive display/décor and important positioning of the products • Responsible for the overall stock inventory of the spa Show less



Shangri-La Rasa Sentosa Resort and Spa

• Sentosa Singapore

• Assistant Retail Manager / Retail Manager

  • Jan 2007 - Dec 2009

  • Managed a team of up to 5 operation staff • Handled POS • Was in charge of advertising and marketing the hotel shop to in-house guests • Organised successful fashion show campaigns for in-house guests • Motivated staff to hit a monthly quota of $80,000 • Liaison with various suppliers to decide on sellable products for the hotel shop • Was responsible for efficient stock take and inventory • Designed the whole layout and positioning of the hotel shop’s attractive display • Excellent customer service to high end guests which included dealing with guest complaints and guest relation activities • Mingling with important guests to ensure a deep bond that ensures guest stay recurrence Show less