Nicole Jacobs
Customer Care Administrator Supervisor at Performance Brands- Claim this Profile
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Bio
Experience
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Performance Brands
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South Africa
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Sporting Goods Manufacturing
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1 - 100 Employee
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Customer Care Administrator Supervisor
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Mar 2012 - Present
Handling customer complaints. Resolving issues as soon as possible. Monitoring the effectiveness of customer support. Focuses on the aspect of customer care that deals with returned items. Answering questions about our company's products or services. Customer liaison, Managing website queries Collecting and analyzing customer feedback Interact with external suppliers Processing of credit notes for all client returns Monthly return reports Supervising the returns and online departments. Show less
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Sanlam
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Financial Services
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700 & Above Employee
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Personal Assistant
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Sep 2011 - Feb 2012
Administration Arranging appointments Administration Arranging appointments
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Pick n Pay
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South Africa
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Retail
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700 & Above Employee
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Merchandiser
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2007 - 2011
Printing barcodes Printing of signage and posters Shelf packer Printing barcodes Printing of signage and posters Shelf packer
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Education
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Grassy park secondary
12