Experience

HERA Clothing

• United Kingdom
• Retail
• 1 - 100 Employee

• Customer Support Manager

  • Jan 2022 - Present

• Customer Service Manager

  • Jan 2022 - Present


BioPak
• Packaging & Containers
• 1 - 100 Employee
• Customer Service Manager

  • Aug 2020 - Jan 2022


Enterprise Rent-A-Car

• United States
• Real Estate

• Branch Manager

  • Aug 2018 - Jul 2020

• Branch Manager

  • Jan 2018 - Jul 2020

• Assistant Manager

  • Oct 2017 - Jan 2018

• Assistant Manager

  • May 2017 - Oct 2017

• Assistant Manager

  • Aug 2016 - May 2017

• Management Assistant

  • Oct 2015 - May 2016
• Intern

  • Jul 2014 - Jul 2015

  Within this position at Enterprise Rent-A-Car I took part in a year placement as part of my degree at the University of Worcester. Since completing the year placement I now work part-time with Enterprise whilst returning back to University. Whilst working for Enterprise I have gained and improved many skills these include: •Management skills, which include leadership, training and mentoring •Running a business, looking at cost control, profits, growth, account management and employee development. •Marketing whilst working in a branch, gaining new customers both retail and corporate. •Sales management was also a large part of the job as it is always important to look at ways to increase revenue by generating more sales. •Customer service is within the centre of Enterprise’s values so it is it vital to have excellent customer service skills when handling customer enquiries and dealing with problems and delivering cars to customers. •Managing fleet is also a vital part of working for Enterprise and it is important to work to the right amount of cars and also being able to manage vehicles that need repair and services. Show less



TK Maxx

• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2012 - Jun 2015

  I joined TK Maxx when I came to University as I wanted to have a job alongside doing my degree. TK Maxx was an excellent company to work for as it helped me improve my customer service skills and gain other skills such as retail management and also running certain departments. I joined TK Maxx when I came to University as I wanted to have a job alongside doing my degree. TK Maxx was an excellent company to work for as it helped me improve my customer service skills and gain other skills such as retail management and also running certain departments.