Nicole Innocenti
Human Resources at St1 Nordic Oy- Claim this Profile
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English Full professional proficiency
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Swedish Limited working proficiency
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Finnish Native or bilingual proficiency
Topline Score
Bio
Experience
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St1 Nordic Oy
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Finland
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Oil and Gas
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1 - 100 Employee
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Human Resources
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Jan 2021 - Present
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Trevian Asset Management Oy
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Helsinki, Southern Finland, Finland
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Office Manager / HR Coordinator
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Feb 2015 - Jan 2020
The position required me to have excellent self-management skills, great ability to multitask and work under pressure. I also needed have exceptional coordination and problem-solving skills. In addition to these, I needed to have excellent communication skills and development minded mind set to really give value both to the company and its employees. My responsibilities included the following tasks • Developing Trevian’s HQ office space to meet today´s demand and the way of working • Working as a part of reception team • Acting as a contact person for several outsourced partners such as cleaning, security, office supplies, IT-helpdesk, insurance company etc. • Handling all the HR and Office related billing • Being responsible for internal communication and updating the intranet and sending monthly newsletters • Helping marketing team when ever needed • Organized different events both for employees and for the clients • Organizing all the necessary actions regarding on employee onboarding and offboarding • Providing HR support to all the managers and employees regarding in any employment related issues • Creating and updating office and HR related guidelines and practices • Coordinate recruitment's: preparing the job advertisements and managing the applications • Maintain up-to-date employee records • Being as administrator for the Office and HR systems and giving support for the users • Coordinating payroll and benefits together with outsourced local partners • Working closely with Occupational health • Cooperation with an employment pension insurance company and an insurance company • Drive HR initiatives and projects in responsibility area • Assist with talent management issues and organizing external training's • Planning and coordinating internal training's • Participate in HR developmental projects • Being named as safety manager and worked as a part the health and safety committee • Plus other ad hoc duties Show less
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Klaus K Hotel
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Finland
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Hospitality
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1 - 100 Employee
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Receptionist
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Apr 2012 - Feb 2015
This position required me to be able to work in fast paced environment and to have excellent customer service attitude and expertise. Excellent teamwork skills, ability to multitask and work under pressure were essential is this position. Fast problem solving and great organizational skills were a must. At times, as a part of the reception team, all members really needed to be flexible to obtain the operation of the reception and give best possible customer service for hotels guests. The biggest goal was to really exceed customer expectations. The position also required trust and exceptional accuracy. Show less
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Trainee
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Sep 2013 - Oct 2013
Marketing and sales trainee
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Marc O'Polo Finland Oy
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Helsinki, Southern Finland, Finland
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Salesperson
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Mar 2010 - Aug 2012
Salesperson at Marc O´Polo This position required me to have excellent customer service attitude and skills, ability to achieve sales targets, ability to work under pressure, fast problem solving skills and ability to exceed customer expectations. As a part of my duties were also preparing sales reporting for the MOP HQ in Finland. Salesperson at Marc O´Polo This position required me to have excellent customer service attitude and skills, ability to achieve sales targets, ability to work under pressure, fast problem solving skills and ability to exceed customer expectations. As a part of my duties were also preparing sales reporting for the MOP HQ in Finland.
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Restel Oy
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Finland
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Restaurants
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200 - 300 Employee
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Waitress
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Dec 2006 - Apr 2009
Breakfast waitress at Hotel Cumulus Kaisaniemi and Fast food worker at Helsingin Jäähalli. This position required me to have excellent customer service attitude and skills, ability to work under pressure, fast problem solving skills and ability to exceed customer expectations. Breakfast waitress at Hotel Cumulus Kaisaniemi and Fast food worker at Helsingin Jäähalli. This position required me to have excellent customer service attitude and skills, ability to work under pressure, fast problem solving skills and ability to exceed customer expectations.
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Education
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HAAGA-HELIA University of Applied Sciences
Bachelor's degree, Hotel and Restaurant Management -
Markkinointi-instituutti
HR assistant degree, Human Resources Management/Personnel Administration, General -
Yritysakatemia
Job interview training, Human Resources Management/Personnel Administration, General -
Eventium
Social media as a tool for growth and sales B2B & B2C -
Vuosaaren lukio
Matriculation