Experience

Elite Research, LLC

• United States
• Research Services
• 1 - 100 Employee

• Director of Qualitative Monitoring, Evaluation, Research, and Learning

  • Feb 2022 - Present

  - Manages a team of researchers on qualitative, mixed-methods, and UX studies- Builds qualitative and UX research practice; designs research and training processes- Meets with current and prospective clients, guides them on research objectives, most appropriate methods, and design- Ensures that all research studies are done with rigor and integrity while balancing resources, timeline, and budget- Curates and presents strategic insights that are accessible to a variety of audiences

• Senior Qualitative Research Consultant

  • Jun 2020 - Feb 2022

  - Managed qualitative research staff- Interfaced with clients and advised them regularly throughout each project- Trained staff & clients on qualitative & UX research methods- Collaborated with qualitative and quantitative team members, client and design teams, and study participants on qualitative, UX, and evaluation projects while leading end-to-end research- Delivered evidence-based insights to clients with action items for improving their products, user experiences, and programs - Managed research operations such as logistics, vendors, schedule, and recruitment

• Lead Qualitative Research Consultant

  • Oct 2015 - Jun 2020

  - Trained staff & clients on qualitative & UX research methods- Designed and carried out end-to-end qualitative, mixed methods, and UX research while collaborating with qualitative and quantitative team members, client and design teams, and study participants- Delivered evidence-based insights to clients with action items for improving their products, user experiences, and programs - Managed research operations such as logistics, vendors, schedule, and recruitment

• Qualitative Research Consultant

  • Feb 2014 - Oct 2015

  - Participated in qualitative research data collection, including observations, interviews, and focus groups.- Analyzed and synthesized qualitative data using a variety of analytical approaches and tools.- Collaborated with quantitative researchers on mixed methods studies.- Contributed to writing reports and other client deliverables.



Independent

• Research Consultant

  • Jul 2012 - Feb 2014

  Demonstrated skilled qualitative and quantitative analytic capabilities by identifying and focusing on patterns in data that support the research needs of each research project and recognizing key opportunities and implications. Demonstrated skilled qualitative and quantitative analytic capabilities by identifying and focusing on patterns in data that support the research needs of each research project and recognizing key opportunities and implications.



Mercer

• United States
• Professional Services
• 700 & Above Employee

• Associate Consultant

  • Mar 2010 - Jul 2012

  Concurrently managed multiple complex research projects for Mercer's Employee Research Group. Projects were conducted for organizations across a broad range of industries in a variety of topic areas, including: healthcare, health and benefits, total rewards, program evaluation, employee satisfaction and engagement, and management.Contributed to achieving desired project outcomes by carefully managing and assisting in all phases of research projects, utilizing quantitative and qualitative research methods, and effectively presenting research results to senior leadership teams.

• Consulting Analyst

  • Jul 2007 - Feb 2010

  Managed and assisted in all phases of research projects for Mercer's Employee Research Group, including proposal writing, research design, data collection, data processing and analysis, evaluation, and summary results presentation and reporting.Contributed to maintaining and continuing successful client relationships by effectively managing and assisting with multiple small to medium size research projects concurrently, meeting all project deadlines, and staying within budget.



University of North Texas

• United States
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Sep 2005 - May 2007

  Teaching Assistant for online and in-person General Anthropology courses. Attended lectures, administered exams, graded papers and taught occasional lectures.

• Research Assistant

  • Jun 2006 - Dec 2006

  Assisted in the design and implementation of online graduate Organizational Anthropology course at the University of North Texas.