Experience

Berkshire Hathaway HomeServices PenFed Realty

• United States
• Real Estate
• 700 & Above Employee

• Licensed Realtor

  • Jun 2019 - Present

  https://weknowtx.com/agents/nicole-hood/ https://weknowtx.com/agents/nicole-hood/



BK Global

• Telecommunications
• 1 - 100 Employee

• Associate Director of Marketing

  • May 2017 - 2021

  I work directly with the following brands for the Army, Marines, and the Navy exchange stores:Michael KorsLucky Brand Rachel Roy True ReligionDickies I work directly with the following brands for the Army, Marines, and the Navy exchange stores:Michael KorsLucky Brand Rachel Roy True ReligionDickies



My Style Kimonos

• Owner

  • Apr 2015 - Jan 2017



Signet

• Blockchain Services

• Zale Assistant Buyer

  • Nov 2015 - 2017

  • Select new product for stores, determine pricing, and monitor sales on new product. • Research and evaluate market trends in order to remain competitive and make sales. • Track and analyze daily sales and margin to ensure department goals are achieved• Mentor trainees in the Merchandising Training Program• Attend Line Reviews to evaluate each SKU’s performance and determine strategies.• Create purchase orders in RMS• Persuasive communicator; use expert communication skills to identify opportunities, overcome objectives, and establish long-term loyal vendor relationships.• Tenacious negotiator and closer.• Was involved in launching our Elegant Reflection collection that has continued to grow in sales and currently being up 44% in sales TY to LY. • Coordinate with Marketing to develop catalogs, ads, flyers, and TV commercials• Collaborate with Dotcom to guarantee images and pricing are correct online• Communicate with Sourcing to ensure test product hits target margin and purchase orders are shipping on time• Effectively set planograms by collection, volume, program, test, and sell-down• Cooperate with Visual Merchandising in order to shoot planograms for our stores

• Outlet Assistant Buyer

  • Jan 2014 - Nov 2015

  I currently assist my buyer in selecting new product relevant to our customers needs, managing our new test and current assortment, and analyzing our sales. I am involved with running daily sales reports and analyzing those reports before presenting them to my Buyer and Director. I also collaborate daily with my merchandise planner to optimize inventory, assist with planning/forecasting, and to make executive decisions on current assortment.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jul 2012 - Dec 2013

  • Successfully interact with more than 25 customers daily, achieving $300-$500 in sales per day, while working part-time averaging 15-25 hour per week, and averaging 2 to 3 customer surveys per week.• Ranked #3 in sales out of 30 associates during first 3 months and continue to stay in the top performer rankings. • Possess thorough understanding of bottom-line priorities and the importance of customer service satisfaction. • Assist with merchandising several departments and department layouts.• Requested by certain customers to provide one-on-one assistance and recognized by several clients for extraordinary customer service skills.• Exceed sales goals while maintaining a sense of urgency throughout the day by up-selling and cross-selling products while ensuring customer service and handled direct customer service, sales, and inventory control.



Dillards

• Summer Intern

  • Jun 2013 - Aug 2013

  • Recognized for adopting a management approach to help best motivate individual co-workers, while demonstrating initiative and responsibility.• Tracked historical sales data and forecast sales daily, while creating events to draw customers into the store to increase sales. Helped to plan the store’s biggest summer promotion: The Back to School Denim Event. • Designed flyers, banners, and bulletins to promote the lingerie event. Reached twice as many customers than last year and exceeded our sales goal of $22000 in one day. • Performed damage control and problem avoidance by interacting extensively with all parties to gather information, solicit feedback, and listen carefully to concerns and suggestions.



Lowe's Home Improvement

• United States
• Retail
• 1 - 100 Employee

• Sales Associate

  • Mar 2010 - Apr 2012

  • Cultivated cooperative, team oriented relationships with co-workers and managers, assisted with customer orders, and demanding customers.• Worked with customers to determine color schemes, lighting, window treatments, accessories, and wallpaper design.• Sold a variety of house products, made orders, and tracked sales. • Initiated working relationships with vendor representatives to gain product knowledge to provide helpful information to customers making purchase decisions.



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Senior Beauty Advisor

  • Nov 2007 - Dec 2009

  • Promoted to Senior Beauty Advisor within 3 months of employment.• Track record of advancement based on capabilities, work ethic, and enthusiasm. • Active in beauty seminars/beauty week events which helped to generate more sales in cosmetics department compared to other departments in store.• Priced and stocked inventory, set up store displays, ordered cosmetic products, managed time and resources effectively.• Motivated and managed personnel while expressing opinions and preferences, offered positive feedback.