Nicole Helfrich

Special Projects Coordinator at Fuller Industries
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US

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Experience

    • United States
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Special Projects Coordinator
      • Apr 2022 - Present

    • Payroll Specialist
      • Dec 2017 - May 2022

      - Provide support to accounts departments and assisted in cash reconciliation.- Execute Payroll with attention to detail and confidentiality for 135 employees.- Ensure compliance to all company policies and procedures.- Administer pay voucher distribution.- Manage and implemented various new and revised human resource policies and procedures.- Coordinate with various departments of company and ensured efficient operations.- Assist all members of HR team and completed objectives. Show less

    • United States
    • Front Desk Manager
      • Jun 2015 - Dec 2017

      - Coached, counselled, and disciplined employees when necessary, using proper documentation and proper techniques. - Ensured that all front office employees complete their essential duties before their departure. - Ensured proper inventory controls, working with sales, and reservations to ensure maximum selling potential. - Worked closely with all other department heads and departments to be sure that the comfort and satisfaction of our customers exceeded their expectations. - Assisted with administrative support to various departments. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Store Leader
      • Feb 2013 - May 2015

      - Supervised staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class customer service is consistently provided.- Processed defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.- Responsible for leading the team by motivating and inspiring associates.- Implemented policies and procedures for business success.- Executed merchandising plans timely and thoroughly, and build upon the prescribed plans to achieve maximum sales and minimal shrink.- Maintained store records/files in a neat and organized manner; help ensure that manuals are up‐to‐date. Show less

    • Merchandise Execution Leader
      • Oct 2012 - Feb 2013

      - Facilitated interaction with customers, resolving current issues with products, and correctly identify items.- Tasked with the ability to adjust product counts and inform the customer of what products are currently available in the store.- Attained the ability to mark down damaged, clearance, and exiting products that were currently still present in the store. - Transformed sales and profit by leading team in sales floor merchandising, pricing, logistics operations, and overall store visual presentation. - Accountable for merchandise recovery processes, replenishment opportunities and improving merchandisepresentations. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Sep 2011 - Oct 2012

      - Managed store operations by ensuring exceptional performance and excellent customer services- Assisted customers in all aspects of store services including handling complaints and inquiries- Trained and supervised employees to maximize sales and minimize complaints.- Led and inspired a team focused on customer obsession while driving and achieving results.- Invested in associate development and retention with coaching and accountability.- Managed the business's growth through visual presentation and sound operational practices. Show less

    • First Assistant Manager / Store Manager
      • May 2007 - Sep 2011

      - Led the Great Bend, KS store in sales and visual presentation.- Assisted with talent selection, associate development, and retention.- Supported the manager in generating sales and profits by driving new ideas and problem-solving.- Visually improved store to receive an award in visual merchandising through creative thinking, problem solving, taking the initiative and a passionate eye for detail.- Transferred to Winfield, KS as Store Manager November 2008. - Successfully grew store to the highest point in sales since 1995 through dedication to employee success by accountability, coaching and community Show less

Education

  • Barton County Community College
    Associate of Science (A.S.), Business Management and Leadership

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