Experience

American Threads

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Operations Director

  • Feb 2019 - Present

• District Manager

  • Feb 2017 - Feb 2019

• Store Manager

  • May 2016 - Feb 2017



Victoria's Secret

• United States
• Retail
• 700 & Above Employee

• Merchandising Manager

  • Aug 2015 - May 2016

  -Responsible for overall appearance and presentation of merchandising strategies through brand guide planning, mapping, and execution -Oversaw and led back-of-house teams in processing and replenishing daily shipment to company standards and guidelines, as well as, completion of visual merchandising during weekly and monthly floorsets -Responsible for talent life cycle of direct reports; including recruitment, hiring, onboarding, training development, and performance management -Led selling specialists on sales floor daily as Customer Sales Lead (CSL) and responsible for exceeding sales goals for segments during these times -Appointed to Victoria's Secret 2016 Regional 'Dream Team' for East region after 7 months of position placement within company --*Helped to merchandise brand new store relocations in Tyson's Corner (30 million dollar store), Fair Oaks, Virginia (15 million dollar store), and Broughton Street in Savannah, GA (4 million dollar store) -Appointed to 2016 Training Captain of Merchandise Flow for East Atlanta district



Entourage Clothing & Gifts

• District Training Manager

  • Feb 2014 - Jun 2015

  -Responsible for increasing the productivity and development of all store employees with the main focus being concentrated on initial and follow up training of all store managers for all 6 Entourage locations-Ensure store managers are well equipped with both retail and company-wide knowledge, skills, and techniques in order to successfully run a boutique on their own-Implement in-store training plans with managers to achieve sales goals set by corporate and to maintain a healthy and professional work environment and relationship with all employees -Created a company-wide manager handbook that was an overall guideline for store managers to follow that includes a how-to for both daily and monthly reports needed by corporate, information regarding hiring/interviewing, the purpose and goals of all store employees, point of sale and how to process transactions, and the correct level of customer service that is to be maintained at all times by all store employees

• Store Manager

  • Aug 2013 - Jun 2015

  -Led and motivated team of store associates and assistant managers to ensure efficiency and increase sales-Dealt with employment issues involving store staff such as interviewing and training employees and conducting monthly employee evaluations-Responsible for weekly cash deposit drops-Ensured availability of merchandise by maintaining stock levels and communicating weekly to corporate any required inventory needed-Marketed all current merchandise to clients through aesthetically appealing in-store visual displays and executing company-wide sales promotion plans-Identified current and future requests made by clients and communicated this to buyer by executing weekly reports -Completed store operational requirements by scheduling and assigning daily tasks to employees - afterwards, maintaining constant follow-up to ensure adequate work results were consistently being met-Promoted the company locally by organizing trunk shows to sell store merchandise and participated in community and volunteer events such as Relay for Life and Adopt-a-Family through the Salvation Army-Initiated campus involvement by attending weekly sorority chapters in both the spring and fall semesters to speak about all of the fashion trends being displayed and new merchandise currently being offered at Entourage-Responded to customer complaints and comments by actively being on the sales floor to assist clients at all times and by executing weekly customer-based satisfaction surveys -Provided a constantly clean and safe work environment for both employees and customers-Responsible for creating and implementing sales plans and encouraging employees to actively participate in order to exceed monthly sales goals given by corporate

• Assistant Manager

  • May 2013 - Aug 2013

  Assisted store manager with leading a team of upwards to 15 employees during busy seasonsWorked directly with clients to resolve any issues that arose Helped maintain all in-store visual displays and overall cleanlinessResponsible for nightly and weekend deposits and daily sales report

• Sales Associate

  • Oct 2012 - May 2013

  Assisted customers in the dressing roomCashier