Experience

Northfleet School for Girls

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Business & Enterprise Administrator

  • Jun 2010 - Present

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GlaxoSmithKline

• United States
• Investment Management

• Engineering Helpdesk Manager

  • Jun 1994 - Jun 2010

  - Management of the Engineering Helpdesk team - Reception duties, meeting and greeting visitors ensuring a prompt, efficient and friendly service - Issuing access passes/keys, carrying out safety inductions. - Registration of visitor details onto electronic contact system and file hardcopy -Telephone screening for all Engineering Line Managers - Arranging meetings for Engineering Line Managers/Organisation of diaries - Typing of documentation including letters/reports/presentations and providing general support to all office staff - Organisation and Facilitation of weekly User Liaison meetings - Maintenance of our GxP Library (filing system) along with management of electronic archiving systems - Processing personal expense claims - System Administrator / Super User for the cross-site Computer Maintenance Management System (CMMS) Database, (Maximo & SAP) - Training all CMMS Users - Preparation of training material and room bookings for courses - Developing and managing user instructions for the CMMS - Granting access to CMMS at required levels - Overseeing day to day site-wide operation of the CMMS database - Client liaison - Raising and adjusting planned and reactive maintenance - Trend reporting of planned and reactive maintenance Show less