Experience

Cardona & Company

• United States
• Insurance
• 1 - 100 Employee

• Client Relationship Manager

  • Jan 2016 - Present

  Manage correspondence with Clients and Insurance Carriers in regards to the processing of personal insurance applications and financial & estate planning. Responsible for the gathering and submission of applications, setting meetings to get additional forms & signatures, deliver policies, and assist in the management of policies after delivery. Also manage records to keep track of all simultaneous cases and keep the broker aware of all statuses. Manage correspondence with Clients and Insurance Carriers in regards to the processing of personal insurance applications and financial & estate planning. Responsible for the gathering and submission of applications, setting meetings to get additional forms & signatures, deliver policies, and assist in the management of policies after delivery. Also manage records to keep track of all simultaneous cases and keep the broker aware of all statuses.



All Seasons Resort Lodging

• United States
• Travel Arrangements
• 1 - 100 Employee

• General Manager

  • Jan 2013 - Sep 2015

  As Guest Care Manager, it is my primary duty to ensure that each guest is receiving the appropriate service and all expectations are being met. This includes maintaining owner relations, housekeeping, maintenance, front desk, etc. As pretains to Owner relations it is my responsibility to maintain a healthy working relationship with each unit owner, by way of owner accounting and newsletters, and ensuring that each condo is properly cared for and updated.

• Front Desk Supervisor

  • Aug 2012 - Jan 2013

  Managed all Front desk Staff as far as scheduling, issues, training, etc. Also worked directly with guests to ensure satisfaction with services, and with other property staff in ensure that the daily needs of our company and the HOA were being met.

• Reservations Department

  • Jun 2011 - Aug 2012