Experience

Surgical Notes

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Senior Revenue Cycle Representative

  • Oct 2022 - Present



EYECARE SERVICES PARTNERS MANAGEMENT, LLC

• United States
• Medical Practices

• Claims Representative

  • Mar 2019 - Present



Trident USA Health Services

• Wellness and Fitness Services
• 100 - 200 Employee

• Facility Collector

  • Dec 2016 - Present

  • Follow up & key all incomplete census prior to close • Generate invoices for facilities during close • Answer incoming calls from patients, clients, & facilities on the billing department phoneline • Set up clients on the online billing portal • Call & collect on outstanding invoices • Compile aging reports to send to corporations • Revise invoices & send charges to correct liable party • Work as a team to meet our cash collections & unbilled goals



Carroll Hospital

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Billing Coordinator

  • Oct 2011 - Aug 2016

  * Reviewed & corrected edits on Medicare claims before releasing to the Provider * Worked claims in Medicare system that were returned to provider to get them processed * Appealed & sent clerical reopening's on denied charges with supporting documentation attached * Answered incoming calls & questions for patients, other medical facilities, and insurance carriers * Reviewed remittance advice to verify payment(s) and ensured claim was processed correctly * Called patients to update Common Working File to align with Medicare to ensure claims were processed correctly * Filed claims in a timely fashion and worked assigned plan ques daily * Maintained low AR days * Trained/served as a mentor to new employees * Worked credits on accounts to ensure refunds were allocated to the correct party * Updated patient information and verified insurance eligibility and coverage to ensure correct demographic and financial information was collected * Documented, in detail, the follow up done on accounts being worked * Rebilled claims with corrections as necessary * Attended Medicare seminars & classes, to earn certifications & stay up to date on plan changes



First Step, Inc.

• Retail Office Equipment
• 1 - 100 Employee

• Front Desk Associate

  • Aug 2013 - Feb 2014

  * Greeted and checked in clients * Collected copays * Scheduled appointments * Answered incoming calls in a friendly, courteous, and professional manner * Registered new clients and recorded identification and demographic information in the computerized billing system * Entered and batched charges * Scanned, hardcharted, and filed charts * Documented, collected, and bagged urine to be sent out for review/processing * Completed closing paperwork and end of the day deposit



LifeBridge Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Registrar

  • Aug 2008 - Feb 2011

  * Greeted & checked in patients * Medipac scheduling * Registration and insurance verification * Answered phones and triaged calls to appropriate location(s) * Collected copays * Prepared ER charts for Medical Records * Conducted hourly visits in the OR for families to visit patients in recovery * Desk coverage in other departments as needed * Radiology scheduling * Assisted with self pay report * Greeted & checked in patients * Medipac scheduling * Registration and insurance verification * Answered phones and triaged calls to appropriate location(s) * Collected copays * Prepared ER charts for Medical Records * Conducted hourly visits in the OR for families to visit patients in recovery * Desk coverage in other departments as needed * Radiology scheduling * Assisted with self pay report