Nicole Ferreira

Account Sales Coordinator at PromoAdvantage Marketing Group
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Location
United States, US
Languages
  • English Native or bilingual proficiency

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Sales Coordinator
      • Sep 2017 - Present

      Prioritize and manage 25-50+ orders simultaneously by cross-communicating with internal teams, clients, and national and international vendors. Demonstrate the ability to problem solve, pivot, and multitask in a fast-paced environment while using calendars, task lists, and notes to maintain meticulous detail. Provide exceptional, genuine customer service via email and phone while offering sales, tech, and customer care. Generate client invoices and process billing daily to maintain internal cash flow and client budgets. Coordinate 3-5 customer websites on Bright Sites; keeping employee content current and product options available. Systematize client and vendor spreadsheets in Microsoft Excel to ensure accurate order information is relayed. Manage client expectations on current supply chain trends that pertain to orders and Promotional Products Industry. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
      • Sep 2014 - May 2017

      Demonstrated a high-level of attention to detail and creativity through the production of written and graphic content for all UW-River Falls Psychology Department brochures, posters, and advertisements; ultimately engaging current and potential students, alumni, and staff. Supported departmental faculty and staff members by scheduling appointments, managing course materials and streamlining communication procedures to ensure efficiency and accuracy was achieved.

      • Aug 2015 - May 2016

      Coordinated the Give-Gain Campaign through the creation of social media posts showcasing non-profits and marketing volunteer-based events; strengthening the relationship between the university and the community. Organized the KindRF Kindness Campaign through the development and execution of "Pop-Up" shop events and created social media posts and print advertisements.

      • Aug 2014 - Aug 2015

      Orientated a group of 30 new students to the UW-River Falls college campus, managed multiple event schedules to ensure timeliness, and co-operated with coworkers to increase student networking. Encouraged interactions within the group by conducting ice-breakers, physical activities, and positively encouraging the attendees to establish new friendships.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruitment Coordinator Intern
      • May 2016 - Jan 2017

      Utilized analytical reporting and marketplace analysis to ensure maximum return on investment on social media content, email blasts, and blog posts. Developed copy and graphic content for company website, social media platforms, blog posts, and press releases. Designed and implemented strategic social media and email campaigns to drive traffic to company website and create awareness of services. Planned company volunteer opportunity and open house event; gaining event coverage from the local media. Provided administrative assistance to the President/CEO of the company; scheduled interviews, contacted candidates via email and phone, reviewed resumes, processed applicants, and researched potential new clients and candidates. Show less

    • Lead Sales Associate
      • Jul 2012 - Jan 2015

      Implemented the company’s HIFIVE policy of customer service by welcoming guests, answering questions and ensuring every customer’s shopping experience was exceptionally great; ultimately ensuring profit. Maintained the stock room to keep products organized and easily accessible; replenished merchandise on the sales floor to ensure every customer had an exceptionally great shopping experience finding their desired product. Demonstrated effective communication skills when collaborating with management and coworkers during shifts and team meetings . Show less

    • Academic Tutor
      • Sep 2013 - May 2014

      Tutored approximately 20 middle school students in subjects including English, Math, Geography, and Social Studies; effectively adapting my teaching style to meet each child’s academic and communication needs. Tutored approximately 20 middle school students in subjects including English, Math, Geography, and Social Studies; effectively adapting my teaching style to meet each child’s academic and communication needs.

Education

  • University of Wisconsin-River Falls
    Bachelor of Arts and Sciences, Marketing Communications
    2013 - 2017
  • North Branch Area High School
    General Education, 4.0
    2010 - 2013

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