Nicole Evans
Server/cocktail Waitress at McFadden's Restaurant and Saloon- Claim this Profile
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Bio
Credentials
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Typing And Writing Certificate
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Experience
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McFadden's Restaurant and Saloon
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Restaurants
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1 - 100 Employee
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Server/cocktail Waitress
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Jan 2016 - Present
1. WAITRESS Overview Five years’ experience as a waitress in fast paced restaurant environment, engaging in daily challenges and learning experiences; a great opportunity to develop the following skills: Tolerance – Excellent stamina, able to multi-task, professional attitude Excellent customer service skills – People-oriented with superb interpersonal skills. Sales and marketing skills. Education: Highschool diploma Responsibilities include: Escorted customers to their table and arranged their seating. Presented and explained menus to customers – Answered queries regarding restaurant items and informed them of daily specials. Took food/drink orders and conveyed them to kitchen staff. Provided excellent customer service: Worked closely with restaurant staff to ensure that orders were served in an efficient manner – Orders were assembled properly in the kitchen and delivered to customers in a timely manner. Presented desserts upon completion of the main meal. Collected payment and thanked customers prior to their exit. Trained new staff regarding the restaurant’s procedures, culture and practices – Worked with staff members to provide team oriented service. Managed waitresses Show less
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Thai Royal Massage & spa
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Germany
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Individual and Family Services
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Receptionist
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Jan 2015 - Mar 2016
Anwsering phone calls. Booking appoinments online, over the phone, and in person. collecting payments threw cash debit/credit American Express Or giftcards well as registering new giftcards. Making sure every massage therapists got there turns with a client that came in who wasn't already scheduled. Microsoft Exel to keep track of each massage therapist amounts of money charged for their services & tips aswell as what was being taken out of the cash register. Making the front reception area & front-office office space look peaceful and relaxing as well as doing day-to-day cleaning stocking waters sweeping wiping down cleaning windows cleaning the breakfroom, doing laundry, helping the massage therapist with whatever tasks they needed when we were to busy to help to make things go a little faster. Reassuring clients who were upset that they would either get their money back or if they wanted a new massage therapist for their next return free-of-charge, aswell as opening and closing the store & balancing the books at the end of the night and each and every week. Show less
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Calico Jacks Cantina
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United States
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Restaurants
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1 - 100 Employee
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Cocktail Waitress/Server
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Sep 2014 - Jul 2015
High volume of customers. Getting large number of people's order items correct, and putting it in the the QA system correctly for the kitchen and cook. Team work, helping out with fellow employees of all positions. Time management skills and experience in fast past setting, without loosing excellent customer service skills. Tolerance – Excellent stamina, able to multi-task, professional attitude Excellent customer service skills – People-oriented with superb interpersonal skills. Sales and marketing skills. Education: Highschool diploma Responsibilities include: Escorted customers to their table and arranged their seating. Presented and explained menus to customers – Answered queries regarding restaurant items and informed them of daily specials. Took food/drink orders and conveyed them to kitchen staff. Provided excellent customer service: Worked closely with restaurant staff to ensure that orders were served in an efficient manner – Orders were assembled properly in the kitchen and delivered to customers in a timely manner. Presented desserts upon completion of the main meal. Collected payment and thanked customers prior to their exit. Trained new staff regarding the restaurant’s procedures, culture and practices – Worked with staff members to provide team oriented service. Managed waitresses Show less
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Education
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2009 - 2010
Rio Salado College
Community
