Experience

Hire A Hubby

• Australia
• Facilities Services
• 100 - 200 Employee

• Operations Manager

  • Mar 2017 - Present

  •Instrumental in assisting and supporting coordination of various activities and tasks within the team driving team goals and managing performance standards •Proficiently managed daily business operations driving operational efficiency, cost-effective practice with efficient allocation of labour and material resources and ensured optimal productivity •Played an integral role in the provision of exemplary administrative support to senior Management achieving optimal outcomes within deadlines •Demonstrated exceptional leadership skills and qualities driving optimal performance standards and achieving organisational goals and objectives with cultivating a high performance team •Efficiently managed the calendar and reminders and diary management for four franchises and a team of staff across property maintenance requests and other inquiries •Promptly responded to issues and addressed concerns determining viable solutions and engaging in ensuring that stakeholders remained abreast of progress on maintenance, repairs and renovations •Harnessed key project management expertise to manage project scope, timeline, key deliverables and milestones within timeframes and budgets •Skilfully and accurately prepared proposals, quotations and invoices and ensured bookkeeping was managed appropriately with a high degree of attention to detail •Applied key research skills to facilitate detailed research into suppliers and vendors and material pricing skilfully negotiating optimal contractual agreements •Utilised a wide variety of computer systems and software including CRM Salesforce, Service M8 platforms, Microsoft Office suite applications and databases • Consistently maintained ethics and ensured legal and responsible performance aligned with expectations and strategic objectives



Mobu Enterprises

• United States
• Construction
• 1 - 100 Employee

• Telephone Account Manager

  • Mar 2017 - Sep 2017

  •Proficiently managed a range of administrative activities managing my own workflow with efficiency and a proactive and productive attitude and work ethos •Adeptly managed account keeping and ensured accuracy with portfolio management and liaised with a diverse range of stakeholders including Managers, store owners, major clientele, Accountants and retail staff cultivating a mutually beneficial, rewarding and positive rapport through actively listening and communicating with influence •Consistently achieved KPI targets, exceeded expectations and applied my aptitude for sales techniques with capitalising upon opportunities to maximise sales performance and achieve strong and robust financial success •Applied a resolution-driven attitude with strongly-developed problem-solving skills to manage issues and address concerns with performance as well as errors and discrepancies in work •Competently analysed business strategies and processes, data and ensured data integrity and championed organisational change management with innovative recommendations for improvement initiatives



Churches of Christ in Queensland

• Australia
• Non-profit Organizations
• 700 & Above Employee

• Volunteer

  • 2017 - 2017

  •Actively advocated for people including children at risk, vulnerable, homeless, experiencing physical and/or mental difficulties or health diagnoses and those on the Autism Spectrum for cultivate “Positive Behaviour for Learning” as an effective program to managing Autism awareness •Commended for my sheer hard work, diligence and resilience and mental agility with thinking on my feet and being proactive in adopting the initiative for enhancing processes and strategies •Cultivated strong and positive results with raising awareness and embracing diversity and inclusivity with a focus on equity and engaging with children in remote communities •Competently de-escalated challenging behaviours with effective techniques and tactics



CUA - Credit Union Australia Limited

• Australia
• Banking
• 200 - 300 Employee

• Customer Service Officer

  • Oct 2001 - Apr 2004

  Administration assistant to 3 full-time Financial Planners where I was worked alongside Parra Planners and other administrative staff to ensure all our clients’ needs were met in an efficient and accurate manner. Organised Retirement Seminars and appointment calendars for Financial Planners all over Queensland. Management and Rotation of all Investment and Superannuation Products and Product Disclosure Statements for our Insurance Products. Actively worked with a Financial Planner who become CUA - Planner of the year.