Experience

VersaCold Logistics Services

• Canada
• Truck Transportation
• 500 - 600 Employee

• Supervisor Warehousing Solutions OHS/CFIA Liaison

  • Jul 2018 - Present

  The Supervisor, Warehousing Solutions leads and promotes a safety culture, an engaged workforce, and exceptional service at the facility. The majority of the Supervisor’s time is spent out on the floor providing direction to the warehouse team and coaching employees on safety, service and productivity. They supervise and lead the warehouse team by monitoring, measuring, coaching and developing individual and team performance. They monitor daily metrics and implement improvements to operations in pursuit of operational excellence, a safe workplace, and an exceptional customer experience. The Supervisor may be called upon to step in and cover duties of the Manager, Warehousing Solutions in their absence As supervisor of HACCP/CFIA Laison duties include: Review all Critical Control Point (CCP) monitoring and verification records to ensure compliance with HACCP critical limits and frequencies, as required by the HACCP plan. Monitor HACCP and PRPs to ensure procedures are properly carried out. Review and evaluate all records for accuracy and completeness and determine need for process improvement Develop and implement training plans for HACCP, GMP, OSHA, allergen control, chemical control, glass control, SSOPs and all required plant programs Perform mock recalls and ensure identification, labeling, and traceability system functions as planned Conduct HACCP team meetings and required HACCP review Analyze processes, identify trends and anomalies, and continuously evaluate plant programs for improvement Ensure all food safety-related documents and records are controlled and that current issues are in use Keep informed of food safety laws and regulations Show less



Halifax Transit

• Canada
• Hospitality
• 1 - 100 Employee

• Dispatch Supervisor

  • Nov 2015 - Jul 2017

  Supervises and provides leadership, coaching and mentoring to bus operators to ensure compliance with the rules, regulations, Collective Agreement and policies and procedures of the organization; Dispatches work in a timely fashion to ensure the reliable, efficient and safe delivery of service; manages daily service changes and administers vehicle and operator assignments; Compiles Spare Board and arranges vehicles to cover future regular and special event work; reviews and approves or denies requests for time off by Operators Verifies, approves and reconciles Operator time cards for payment prior to forwarding them to Payroll; Takes immediate corrective action: including coaching, verbal warnings, rule violations, written warning, suspensions from duty, disciplining, hiring, and terminating when required for operators; Conducts investigations by collecting data and preparing reports concerning operator and service related complaints and compliments; Promotes a safe work environment; Enhances labour relations through teamwork and leadership; Works closely with maintenance department to ensure the quota of buses is met each day to ensure on-street service is not compromised. Assists and trains new Supervisors in dispatch duties; provides practical training for administrative work and scheduling software; Handle confidential information about labor relations Other duties as assigned. Show less



Scotian Distribution Services

• Logistics Specialist

  • Mar 2015 - Nov 2015

  Responsible to provide financial, administrative and clerical services to ensure accuracy and efficiency of operations. Daily duties include processing/auditing driver paperwork for eighty drivers against the system. Assign and create orders for all of our customers; once assigned rate and create billable packages to each customer. Creation and use of billing spreadsheet to include fuel surcharge rates on each delivery and pick up. Run and report on profits & losses for local and highway billing. Ability to work with management to create new rating systems for our customers to increase profits. Work with dispatch to ensure all the information in the system is correct and adjust any trips as required. Show less



PepsiCo Canada

• Performing Arts

• Specialized Dispatch Analyst

  • Mar 2012 - Mar 2015

  Responsible for the flawless execution of the Specialized Dispatch Operations process while ensuring location costs and productivity targets are achieved. Daily maintenance of the Pepsi Dispatch, Roadnet, Asset Management Tool, and Bay Mapping applications.Daily routing based on Customer and location parameter ensuring service, cost, and productivity targets are met. Daily paperwork generation, on time, to meet warehouse and sale requirements. Daily communication with Territory Sales Managers /Delivery Supervisors regarding resources and routing solution effectiveness. Review prior day's solution, what worked/didn't work, and solicit feedback from delivery and the warehouse. Handle customer and PBC employee interactions in a professional manner and always resolve urgent inquires by end of day, non-urgent within 24 hours of receipt. Show less



Jeld-Wen

• United States
• Construction
• 200 - 300 Employee

• Warranty Service Representative

  • Sep 2010 - Feb 2012

  Understanding of Saskatchewan and BC territories as well as use of either third party providers or JELD-WEN certified technicians. Handling rotation calls with homeowners, builders and dealers to gather all information to properly prepare a warranty service claims.Processing all warranty service inspections and orders as they are received as well as processing non warranty claims such as site damage with use of credit card authorization forms. Scheduling of service technicians using WITS (JELD-WEN scheduling program) as well as implementing out of province run into Saskatchewan.Preparing and organizing daily paperwork Processing all third party invoicing. Upselling, quoting labor to customers. Ensuring product is complete for each job before scheduling service. Weekly updates on case volume and case details to management. Show less



Paterson Grain

• Canada
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Crop Inputs Logistics

  • Sep 2007 - Mar 2009

  Logistic coordination, sales and inventory planning with product managers and retail locations, product ordering, purchase ordering management and shipping, price administration, inventory coordination, supplier invoices and inventory reconciliation support, data maintenance, inventory cut offs, retail training support, logistics troubleshooting with retail locations, bank deposit/bank reconciliations, cash clearing reconciliations, customer invoicing and statements as well as folding and mailing them to customers, payments on account, account credits, interest write offs, inter-company account/expense reconciliations, prepaid supplier accounts, reconciliations and risk management position. Show less



Agricore United

• IT Services and IT Consulting
• 1 - 100 Employee

• Assistant trucking coordinator/ Merchandising Assistant

  • Jun 2003 - Sep 2007

  Assistant truck coordinator: Run grain shipments, create and use spreadsheets (excel), carrier compliance with WCB and insurance, data entry, order management, posted freight rates, brokerage loads and spreadsheets and customer service, use of PC Miler. Merchandising assistant: Invoice grain shipments, track grain shipments, accounts payables, balance all in store grain inventory, use of spreadsheets (Excel), data entry and customer service. Assistant truck coordinator: Run grain shipments, create and use spreadsheets (excel), carrier compliance with WCB and insurance, data entry, order management, posted freight rates, brokerage loads and spreadsheets and customer service, use of PC Miler. Merchandising assistant: Invoice grain shipments, track grain shipments, accounts payables, balance all in store grain inventory, use of spreadsheets (Excel), data entry and customer service.