Nicole Deller

Patient Access Representative at Sutter Tracy Community Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Patient Access Representative
      • Mar 2022 - Present

      • Assist in various departments such as – Front Lobby, Emergency Room, Outpatient registration, Imaging Center & Same day surgery • Check patients in to be seen in the Emergency, confirming all accurate and up to date patient information, be sure to band the patients, & collect signatures for consent of treatment. • Schedule Lab appointments • Collect, Check and verify all medical insurances. • Run estimates & Collect Copays • Be sure to scan a copy of Identification and Insurance card/cards into patients’ chart if able to. • Collect copays. • Assist with any financial assistance education patients may need. • Assist EMT arrivals for patient check in. • Answer phones and direct patients to proper departments, staff or family/friend rooms. • Greet & screen all guest and patients entering the Hospital for appointments or to visit a patient • Keep hospital lobby PPE supplies stocked for all guest and staff. Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Front Office Coordinator
      • Nov 2020 - Mar 2022

      • Opening and closing procedures • Greet patients in a polite and hospitality manner • Check temperatures • Answer Phones in a timely and professional manner • Schedule Patients appointments in OnStaff • Check patients in for appointments in PCM (Patient Chart Manager) • Check patients out of appointments • Review the doctors’ notes & superbill for future follow up appointments • Verify insurance eligibility - Anthem BlueCross, BlueShield, Alameda Alliance, Aetna, United HealthCare, Optum, Medicare, Medi-Cal, etc. • Collect Co-pays – Cash, Card or Check • Scan any important information or documents into patients’ charts • Verify referrals to see doctors • Create new Patient Charts in PCM • Data entry • Appointment Reminder phone calls for upcoming appointments • Fax over request for authorizations to Adjuster and Nurse case managers• Sort out mail• Print new patient registration forms for new patient Show less

    • United States
    • Construction
    • 700 & Above Employee
    • Administrative Assistant
      • Oct 2016 - Sep 2020

      ▪ Answer phones/transfer to appropriate contact/Refer best contacts ▪ Set up all water accounts for jobsites and upcoming projects ▪ Code invoices through Docusphere ▪ Consolidate Invoices ▪ Place all supply orders through Staples for jobsites, upcoming projects and our division office ▪ Reserve conference rooms and schedule all meetings for departments in office ▪ Plan, order and pick up lunches for meetings as well as our monthly office luncheons ▪ Manage calendar and appointments ▪ Handle all mail, Incoming and outgoing, scanning and distributing to proper recipient, as well as GSO, and FedEx ▪ Create a new Community Roster every month ▪ Greet Guests Escort all guest when necessary ▪ Maintain the Breakroom and bathrooms ▪ Update DATASAFE excel spreadsheets ▪ Assist all departments when needed ▪ File City permits for projects accordingly ▪ Add new vendors to our applied system ▪ Provide all Administrative support to the President, HR, & all management ▪ Assist Sales & Marketing with all invoice coding, & marketing supplies for communities and grand openings ▪ Work as a liaison with property management and janitorial company ▪ Search for Project Codes and any current and past projects via JD Edwards Show less

    • Administrative Assistant / Accounting Assistant / Client Coordinator
      • Jan 2013 - Aug 2015

      ▪ Manage a high-volume workload within a deadline-driven environment ▪ Responsible for administrative processes for office: accounts payable/receivable, billing, data entry, order fulfillment, mail management, shipping/receiving, filing, managing contracts ▪ Arranges conferences, meetings; establishes priorities on behalf of manager and team ▪ Responsible for coordination of technician’s schedules ▪ Proactively handle administrative related customer initiatives ▪ Maintain contract folders with accuracy; update files/records ▪ Greet customers and manage phone lines, keeping customer service top of mind ▪ Prepare and distribute monthly statements ▪ Regular contact/communication with internal management and clients ▪ Maintains confidential information ▪ Delivering outstanding service at all times including maintaining frequent and professional communication and responding quickly to any service requests Show less

    • Office Manager
      • Sep 2012 - Dec 2013

      ▪ Responsible for writing estimates ▪ Responsible for payroll, accounts receivable, accounts payable, maintaining checking account logs and expense reports ▪ Personally handled deliveries. ▪ Maintained data entry ▪ Managed the phone lines faxes and scans. ▪ Event scheduling ▪ All office errands including Bank, Post Office, Office Depot for office supplies, Etc ▪ Booked all travel arrangements ▪ Responsible for writing estimates ▪ Responsible for payroll, accounts receivable, accounts payable, maintaining checking account logs and expense reports ▪ Personally handled deliveries. ▪ Maintained data entry ▪ Managed the phone lines faxes and scans. ▪ Event scheduling ▪ All office errands including Bank, Post Office, Office Depot for office supplies, Etc ▪ Booked all travel arrangements

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Store Mananger
      • Aug 2010 - Aug 2012

      ▪ Responsible for payroll, accounts receivable, accounts payable, maintaining checking account logs and expense reports ▪ Maintained Book keeping ▪ Managed the phone lines faxes and scans. ▪ Everyday scheduling for the team ▪ Booked all travel arrangements ▪ Delegate write -ups and any disciplinary action to employees as well as performance reviews for ▪ salary increases ▪ Deal directly with guests and handle any comments or complaints that may arise ▪ Review of all sales probations & ensure that store is meeting financial goals monthly Show less

Community

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