Professional Recruiter

• Feb 2021 - Present

Census Field Manager

• Jan 2020 - Nov 2020

▪Directly supervise approximately 10-15 Census Field Supervisors, approximately 3-5 Office Supervisors, and 3-6 office support clerks. Along with providing support to 600 enumerators. ▪Provide group and individual training, monitor daily assignments, and provide advice and guidance to subordinate staff, monitored payroll, and addressed any behavioral concerns with staff. ▪Establish an effective working relationship with traditionally hard to enumerate populations or with specific populations indigenous to the area within the office boundaries, which incumbent is responsible for, including those with unique cultural community, religious, or other characteristic. ▪Assure specific levels of quality and progress of field operations are being met through analysis of various computer generated reports and observation to ensure daily gains towards set goals. In conjunction with being responsible for managing 2-3 counties at a time while working on multiple operations simultaneously. ▪Review and analyze cost, quality, and progress reports to assure operations are conducted within prescribed time/allocations and quality and cost efficient standards through OCS system. Show less

Social Service Director

• Jun 2017 - Jul 2019

▪ Provides advocacy services to residents and attends interdisciplinary team meetings. ▪ Conduct and document a psychosocial history and assessment, along with identifying resident problems/needs. ▪ Reviews departmental complaints/grievances from residents/families etc. and provide reports to the administrator indicating what action(s) were taken to resolve the complaint per Five Star policies and procedures. ▪ Coordinates all aspects of the admissions process including obtaining medical information, application with financial disclosure, and insurance information on potential residents. ▪ Presenting information, coordinating efforts with interdisciplinary admissions team, and admitting residents into Matrix system ▪ Completing resident contracts, maintaining resident files, preparing regular admissions activity reports; and providing tours/presentations to prospects. Show less

Social Service Director

• Feb 2016 - Jun 2017

▪Collect and assess data relevant to residents’ psychosocial needs, risk factors for psychosocial deterioration and responses to interventions meeting the needs of the resident and their families. ▪ Implement social service interventions that achieve treatment goals, address resident needs, link social supports, physical care and physical environment to enhance quality of life; along with discharge planning. ▪ Supervise other social services staff, and coordinate with others who share responsible for the residents’ well-being. ▪ Collaborate with staff, clients, families, and referral sources to establish a consistent sense of safety, security, and excellent clinical treatment. Show less

Teacher

• Sep 2011 - Jan 2015

▪ Pinpoint a child’s learning needs using the Sylvan Skills Assessment; through evaluating records progression for each student on their program assignment. ▪ Develop a personalized learning plan based on a child’s goals; by managing students’, tasks and time to create a balanced and robust instructional session ▪ Build a relationship with children to provide learning that’s fun, engaging and rewarding by providing motivation to students. In turn advancing students toward specific achievements according to the Sylvan instructional management standards. Show less

Social Service Program Director

• May 2010 - Apr 2012

▪ Develop a proactive plan through creating relationships, when working with challenging patients, residents, and families. Providing a client centered approach to meet needs and concerns of all parties involved. ▪ Document regulatory requirements, such as MDS, CAAs, and care plans; while managing floor and departmental staff. The director ensures that all information is kept confidential and upholds HIPPA regulations. ▪ Supervise SSD and SSA- including but not limited to orientation, establishing performance objectives, and evaluations of their services. Show less

CASA Case Manager

• Jan 2010 - May 2010

▪Inform the court promptly of important developments including any agency's failure to provide services or the family's failure to participate. The CASA manager should ensure that appropriate motions are filed on behalf of the child in order that the court can be made aware of the changes in the child's circumstances and can take appropriate actions. ▪Advocate for the child's interests in the community by bringing concerns regarding the child's health, education and mental health, etc. to the appropriate professionals to ensure that the child's needs in these areas are met. ▪Seek cooperative solutions by acting as a facilitator among conflicting parties to achieve resolution of problems and to foster positive steps toward achieving permanence for the child. Show less

Residential Manager

• 2008 - 2010

▪Created and maintained a supportive environment for physically and mentally disabled adults in a residential setting while assuring the quality and delivery of direct support services. ▪Implemented and revised Individual Personal Plans (IPP): activities of daily living and personal development, job and independent living skills and financial goals. ▪Provided oversight for client health, safety and medication administration. ▪Managed personal spending and adherence to budgets for residents. Show less