Experience

Cambridge Isotope Laboratories, Inc

• United States
• Chemical Manufacturing
• 100 - 200 Employee

• International Account Coordinator/Senior Account Coordinator Domestic

  • Feb 2009 - Present

   Job involves providing a direct point of contact for customers in the field of stable isotopes, labeled compounds and isotope separations. Current responsibilities are mainly focused on International and Canadian Customers. Responsibilities involve coordinating with various departments to ensure proper information flow to clients, including direct international customers as well as international distributors. This requires daily tasks managing customer pricing, processing orders, generating price quotes, technical support, training new employees, dealing with shipping & government regulations for all shipments and special projects. Show less



Lahey Hospital & Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Telecommunications/Switchboard Operator

  • Feb 2008 - Present

   Job involves being part of the hospitals goals in providing quality care and services within the community. Responsibilities involve being the front line for all emergency procedures within the hospital, handling paperwork for the deceased with NEDS, funeral home facilitation, patient support, management of on-call personnel & calendars, keeping records for all emergency procedures as they arise, paging on-call staff. Other responsibilities revolve around a multi-line switchboard for the entire hospital; re-routing and directing calls, making calls for patients who are physical unable to do so themselves and providing general information to both the staff and patients as needed. Show less



Altova

• United States
• Software Development
• 1 - 100 Employee

• Corporate Sales Associate

  • Aug 2008 - Jan 2009

   Job Involved providing support in the software tools industry, as well as campaigning the companies XML, database & UML tools to the public. Responsibilities encompassed knowledge of company products, typing skills, a large knowledge of computer-based programs and their uses. Phone skills, organizational skills, placing orders, preparing quotes on items as well as dealing with direct delivery of products to customers.  Job Involved providing support in the software tools industry, as well as campaigning the companies XML, database & UML tools to the public. Responsibilities encompassed knowledge of company products, typing skills, a large knowledge of computer-based programs and their uses. Phone skills, organizational skills, placing orders, preparing quotes on items as well as dealing with direct delivery of products to customers.



New England Biolabs

• United States
• Biotechnology Research
• 500 - 600 Employee

• Receptionist/Customer Service Representative

  • Mar 2004 - Aug 2008

   Job Involved providing a personalized approach in supporting the companies production and supply of various reagents & enzymes in the life science industry. The job entailed various office related tasks such as typing, phone skills, computer related skills as well as having a friendly manner in dealing with customers and employees. Responsibilities in customer service were to aid customers in the completion of purchases, transactions, questions, and complaints in a timely manner.  Job Involved providing a personalized approach in supporting the companies production and supply of various reagents & enzymes in the life science industry. The job entailed various office related tasks such as typing, phone skills, computer related skills as well as having a friendly manner in dealing with customers and employees. Responsibilities in customer service were to aid customers in the completion of purchases, transactions, questions, and complaints in a timely manner.