Nicole Cunningham, SHRM-CP

HR Coordinator and Retention Specialist at NEFCO
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Richmond Region

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Credentials

  • Writing with Impact
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • HR Guidelines Everyone Should Know
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Improving Your Judgment for Better Decision-Making
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Making Quick Decisions
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Using Data Science to Hire Employees
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Using Questions to Foster Critical Thinking and Curiosity
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Mental Health First Aid - Adult
    National Council for Mental Wellbeing
    Apr, 2023
    - Nov, 2024
  • SHRM Certified Professional (SHRM-CP)
    SHRM
    Jan, 2019
    - Nov, 2024

Experience

    • United States
    • Wholesale
    • 200 - 300 Employee
    • HR Coordinator and Retention Specialist
      • Feb 2022 - Present

      First line of contact for Richmond associates needs including employee questions, assistance, and communication. Participating in HR projects as a functional contributing thought partner, through collaboration with our HR team to ensure consistency and create efficiencies. Partnering with HR Operations, Talent Acquisition, and Learning & Organizational Development on key initiatives. Assist in New Hire Orientation facilitation and training. Created and implemented a training to improve the new hire experience. Created new hire surveys to learn our strengths and areas of improvement. Design and implement customer retention strategies to increase loyalty and retain business. Associate data entry and maintenance using Paylocity, Trello, OneNote, Red Oxygen, Microsoft 365, and other software. Handle a wide range of administrative, technical and executive-support tasks. Collaborate with branch managers to implement safety policies in line with OSHA standards. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Payroll Specialist
      • May 2021 - Feb 2022

      Process levies, garnishments, bankruptcy and verification of earnings. Perform payroll transactions and ensured timely and accurate processing of payroll for 13,000+ team members. Audit payroll reports and research discrepancies to ensure accuracy of payroll processing Responsible for the confidential administration of employee information Provide information and timely responses to internal and external customers regarding payroll and insurance issues Issue W-2 Wage, Tax Statement reprints and Paystub Requests. Provide pay information to our HR Compliance team to fulfill subpoena requests. Built strong rapport with other departments such as Human Resources, Health Benefits, in order to assist in providing exceptional customer service by exceeding the client's needs, expectations and deadlines Built strong rapport with other departments such as Human Resources, Health Benefits, Retirement Services and Report Writers in order to assist in providing exceptional customer service by exceeding the client's needs, expectations and deadlines. Show less

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Human Resources Assistant
      • Jan 2020 - Apr 2021

      Assist in the administration of HR policies, practices and procedures. Data entry and administration of payroll and employee benefits. Assist in employment process including screening. Responsible for administration and tracking of benefits, leave of absence management including FMLA, related policies and procedures, along with employee and supervisor communication. Maintains physical and electronic HR records and ensures proper record management and reporting in accordance with applicable laws and licensing regulations; safeguards confidentiality and security as well as accuracy and currency. Facilitate employee engagement initiatives during the work from home shift. Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Human Resources Generalist
      • Aug 2018 - Jan 2020

      Manage HR functions including payroll and benefits administration for an average of 200 employeesComplete onboarding process and conduct orientations for contractors Ensure compliance via E-Verify, drug screening and background checksEducate and advise employees on group health plans and voluntary benefitsHigh-impact communicator effectively presenting and conveying information with customers, contractors and team membersMaintain accurate employee records using Oracle PeopleSoftCoordinate processes in accordance to workers’ compensation guidelines for incidents on client sitesGuide managers in employee relations situations pertaining to reasonable suspicion, termination, OSHA regulations and other workplace concernsAddress questions pertaining to policies, procedures and best practices Show less

    • Administrative Assistant
      • Mar 2017 - Aug 2018

      Answer phones and greet incoming guestsFacilitate interview process and orientationsComplete an I-9 for new hires and rehires ensuring the correct identification is on file Schedule all drug screenings, physicals and/or background checks as it corresponds to contractual obligationsComplete bi-weekly office ordersRespond to weekly drug and background audit to confirm adherence to policy

    • United States
    • Security and Investigations
    • 700 & Above Employee
    • District Sales Coordinator
      • Aug 2012 - Aug 2014

      This position was earned through a promotion after 10 months of working as a File Clerk/Reception Assistant. I was responsible for daily reports of sales to the District Vice President, monthly audits, payroll for the sales representatives, assisting the sales representatives and managers, creating and updating accounts for customers and assigning customers to the appropriate sales person. This position was earned through a promotion after 10 months of working as a File Clerk/Reception Assistant. I was responsible for daily reports of sales to the District Vice President, monthly audits, payroll for the sales representatives, assisting the sales representatives and managers, creating and updating accounts for customers and assigning customers to the appropriate sales person.

Education

  • Virginia Commonwealth University - School of Business
    Bachelor’s Degree, Human Resource Management
    2014 - 2016
  • J Sargeant Reynolds Community College
    Business Administration and Management, General
    2011 - 2012

Community

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