Event Planning Manager

• Jul 2023 - Present

Senior Area Catering & Events Coordinator

• Mar 2023 - Jul 2023

Sales Coordinator

• Jul 2021 - Mar 2023

Respond to and deploy all incoming leads, collaborate with other departments to ensure smooth integration of sales activities, and establish active and prompt communication with corporations or groups interested in securing room blocks.

Member Services and Events Coordinator

• Jul 2020 - Jul 2021

Planned, organized, and marketed member social events, theme night dinners, and golf events, constructed and sent out weekly member newsletter, maintained website backend with current community event calendars, schedules, and menus, and attended and photographed community events for marketing purposes. Toured, scheduled, and sold Glassy Chapel for wedding ceremony and photo shoot purposes, wrote rental contracts for ceremonies in the Chapel, oversaw Chapel ceremonies and responded to incoming Chapel leads and inquiries. Show less

Sales Coordinator

• Dec 2019 - Jul 2020

Responded to and deployed all incoming leads, collaborated with other departments to ensure smooth integration of sales and marketing activities, and established active and prompt communication with corporations or groups interested in securing room blocks.

Guest Experience Manager

• Aug 2019 - Dec 2019

Supported all property operations in ensuring that the highest level of hospitality and service were provided, managed 26 bellman and door staff, oversaw VIP services, tracked and resolved services issues, and proactively enhanced the entire guest experience from pre arrival to post departure.

Corporate Management Trainee

• Jun 2019 - Dec 2019

• Receiving significant training to perform duties in several departments including, but not limited to HR, Finance, and Event Planning• Gaining knowledge and experience required for promotion to management positions under direction of experienced leaders• Meeting performance goals and objectives set by upper managementProviding support as needed in various departments

Front Desk Agent

• May 2018 - Nov 2018

• Greet, register, and assign rooms to guests of Days Inn • Communicate with OTAs regarding mutual clients • Answer inquires pertaining to hotel services and guest registration • Train 3 new staff members on OPERA PMS • Interact with hotel staff on the status of guest rooms • Assist the executive staff • Greet, register, and assign rooms to guests of Days Inn • Communicate with OTAs regarding mutual clients • Answer inquires pertaining to hotel services and guest registration • Train 3 new staff members on OPERA PMS • Interact with hotel staff on the status of guest rooms • Assist the executive staff

Banquet and Events Intern

• May 2017 - Aug 2017

• Executed banquets as a team leader for up to 10 servers • Set up and executed 400+ person events with a team of servers • Served as a point of contact for clients • Worked with sales department to provide service based on client expectations • Executed banquets as a team leader for up to 10 servers • Set up and executed 400+ person events with a team of servers • Served as a point of contact for clients • Worked with sales department to provide service based on client expectations

Teaching Assistant

• Jan 2017 - May 2017

My role as a teaching assistant includes many responsibilities some including demonstrating my ability to assist lead teachers, supervising students in the classroom, communicating with students, assuming a mentor role when required and paying attention to detail. My role as a teaching assistant includes many responsibilities some including demonstrating my ability to assist lead teachers, supervising students in the classroom, communicating with students, assuming a mentor role when required and paying attention to detail.

Front Desk Agent

• May 2016 - Aug 2016

Register and process guests and their assigned rooms, accommodate guest requests, communicating with hotel staff on the status of guest rooms, upselling guest rooms and promoting hotel services, handling cash payments, maintain a clean and neat front desk and surrounding area. Register and process guests and their assigned rooms, accommodate guest requests, communicating with hotel staff on the status of guest rooms, upselling guest rooms and promoting hotel services, handling cash payments, maintain a clean and neat front desk and surrounding area.

Cashier

• Jun 2014 - Mar 2015

Focused on great customer service, ensured restaurant cleanliness, and trained new cashiers. Focused on great customer service, ensured restaurant cleanliness, and trained new cashiers.