Experience

Headlands Preparatory School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Humanities Teacher

  • Dec 2021 - Present

  • History and English educator to middle school and high school youth • Provided individualized instruction to each student by promoting interactive learning • Hands-on experience working with students with various learning challenges • History and English educator to middle school and high school youth • Provided individualized instruction to each student by promoting interactive learning • Hands-on experience working with students with various learning challenges



REVOLVE

• United States
• Retail Apparel and Fashion
• 400 - 500 Employee

• Customer Service Representative

  • Mar 2020 - Dec 2021

  • Responded to customer questions via phone, email, and Live Chat in a timely manner. • Constructed canned responses for the Customer Service Department • Handled customer escalations with accuracy and professionalism • Coordinated with other departments to ensure problem resolution • Responded to customer questions via phone, email, and Live Chat in a timely manner. • Constructed canned responses for the Customer Service Department • Handled customer escalations with accuracy and professionalism • Coordinated with other departments to ensure problem resolution



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• Bartender

  • Jan 2019 - Sep 2019

  • Memorized necessary information and ingredients of more than 100 cocktails, wines, beers and non-alcoholic beverages from our menu• Crafted alcoholic and non-alcoholic beverages for server tables and the bar top within a timely manner in a fast-paced environment• Provided a welcoming environment that created returning customers

• Serving Specialist

  • Sep 2017 - Aug 2019

  • Maintained friendly and attentive service while efficiently serving five to seven tables at once• Assisted in the training process for new hires



Stitch and Feather

• Retail
• 1 - 100 Employee

• Shift Lead

  • Dec 2016 - Aug 2018

  • Assisted in Visual Merchandising • Created Instagram and marketing content • Led in sustaining a team environment to meet weekly quotas • Assisted in Visual Merchandising • Created Instagram and marketing content • Led in sustaining a team environment to meet weekly quotas



True Religion Brand Jeans

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Store Manager

  • Feb 2015 - Oct 2016

  • Managed a team of up to 15 employees, in order to achieve and exceed store/corporate goals • Operational procedures, which included: business and clientele emails and daily bank deposits • Handled customer service issues • Managed a team of up to 15 employees, in order to achieve and exceed store/corporate goals • Operational procedures, which included: business and clientele emails and daily bank deposits • Handled customer service issues