Nicole Brown
Operations Manager at Qobalt | a circular supply chain company- Claim this Profile
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Bio
LinkedIn User
Nichole and I have worked together for several years at Globalware Solutions. I can honestly say, "Nichole is a dedicated leader who is well respected amongst her peers". She is always willing to go the extra mile for her customers and her team. She holds tremendous leadership skills. In her role as Senior Account Manager Lead" she managed and mentored multiple account managers directly. She was responsible for managing several customers globally around the world supporting multiple time zones that provided 100% customer satisfaction to all customers she was directly responsible for managing. As a leader, she held everyone to a high standard of success. She is a self motivated professional, a strategic thinker who is never shielded from a challenge. Nichole puts her customers first and I believe she would be a great asset to any organization looking to raise the bar on customer satisfaction!
Kathleen Chandler
I have worked with Nicole for many years. Nicole is a very energetic, detail-oriented manager who can multi-task efficiently. She is a very dependable person with excellent customer service skills that does what it takes to get the job done.
LinkedIn User
Nichole and I have worked together for several years at Globalware Solutions. I can honestly say, "Nichole is a dedicated leader who is well respected amongst her peers". She is always willing to go the extra mile for her customers and her team. She holds tremendous leadership skills. In her role as Senior Account Manager Lead" she managed and mentored multiple account managers directly. She was responsible for managing several customers globally around the world supporting multiple time zones that provided 100% customer satisfaction to all customers she was directly responsible for managing. As a leader, she held everyone to a high standard of success. She is a self motivated professional, a strategic thinker who is never shielded from a challenge. Nichole puts her customers first and I believe she would be a great asset to any organization looking to raise the bar on customer satisfaction!
Kathleen Chandler
I have worked with Nicole for many years. Nicole is a very energetic, detail-oriented manager who can multi-task efficiently. She is a very dependable person with excellent customer service skills that does what it takes to get the job done.
LinkedIn User
Nichole and I have worked together for several years at Globalware Solutions. I can honestly say, "Nichole is a dedicated leader who is well respected amongst her peers". She is always willing to go the extra mile for her customers and her team. She holds tremendous leadership skills. In her role as Senior Account Manager Lead" she managed and mentored multiple account managers directly. She was responsible for managing several customers globally around the world supporting multiple time zones that provided 100% customer satisfaction to all customers she was directly responsible for managing. As a leader, she held everyone to a high standard of success. She is a self motivated professional, a strategic thinker who is never shielded from a challenge. Nichole puts her customers first and I believe she would be a great asset to any organization looking to raise the bar on customer satisfaction!
Kathleen Chandler
I have worked with Nicole for many years. Nicole is a very energetic, detail-oriented manager who can multi-task efficiently. She is a very dependable person with excellent customer service skills that does what it takes to get the job done.
LinkedIn User
Nichole and I have worked together for several years at Globalware Solutions. I can honestly say, "Nichole is a dedicated leader who is well respected amongst her peers". She is always willing to go the extra mile for her customers and her team. She holds tremendous leadership skills. In her role as Senior Account Manager Lead" she managed and mentored multiple account managers directly. She was responsible for managing several customers globally around the world supporting multiple time zones that provided 100% customer satisfaction to all customers she was directly responsible for managing. As a leader, she held everyone to a high standard of success. She is a self motivated professional, a strategic thinker who is never shielded from a challenge. Nichole puts her customers first and I believe she would be a great asset to any organization looking to raise the bar on customer satisfaction!
Kathleen Chandler
I have worked with Nicole for many years. Nicole is a very energetic, detail-oriented manager who can multi-task efficiently. She is a very dependable person with excellent customer service skills that does what it takes to get the job done.
Experience
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Qobalt
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Operations Manager
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Apr 2023 - Present
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Material Planner Lead
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Mar 2022 - Present
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Prosero
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Business Consulting and Services
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1 - 100 Employee
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Material Planner
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Nov 2013 - Mar 2022
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Globalware Solutions
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Team Leader - Sr. Account Manager
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Sep 1992 - Nov 2012
Job related highlights include: •Managed customer Bill of Materials, ECO's, SOW's relating to customers order specifications •Maintained MRP for “just-in-time” inventory management along with all third party purchases and prioritizing order fulfillment requirements. •Worked with customer documentation/design teams and internal operations group on new product introduction (NPI) from design for manufacturing (DFM) through release to manufacturing (RTM), to production first article inspections to general availability (GA). •Produced cost savings suggestions as it relates to the reduction of lead times on print, media, packaging and assembly. Recommended green initiative option alternatives when available. •First line of contact for all client requirements such as inventory discrepancies, pricing, lead times, delivery schedules, new projects, cycle count reporting along with billing inquiries. •Developed inventory, production and quality metrics for all customers per their Service level agreement. •Able to quickly changing priorities to satisfy forecast spikes, unexpected project changes or special projects. •Performed training for employees on new or changed ISO 9000 processes and procedures. •Worked with internal teams on various cost saving projects. •Assisted the business integration and sales team on RFP’s and RFI’s. •Developed and presented PowerPoint presentations for quarterly business reviews Show less
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