Nicole Brooks-Edwards
2nd Grade Teacher at Pennsylvania Leadership Charter School (PALCS)- Claim this Profile
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English -
Topline Score
Bio
Experience
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Pennsylvania Leadership Charter School (PALCS)
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United States
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E-Learning Providers
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100 - 200 Employee
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2nd Grade Teacher
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Jun 2019 - Present
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Prime Academics, LLC
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United States
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Education Management
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1 - 100 Employee
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Tutor
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Dec 2018 - Present
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Coatesville Area School Dist
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United States
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Education Administration Programs
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100 - 200 Employee
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Cheerleading Coach
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Sep 2017 - Jun 2019
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OCTORARA AREA SD
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Paraprofessional - Reading
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2017 - 2019
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Citadel Federal Credit Union
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United States
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Inbound Account Specialist
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May 2014 - Feb 2017
·Conducting myself in a professional manner while complying with federal regulations and operational compliances. ·Continuously grow and maintain relationships with members by giving each of them Citadel Class Service ·Being self-driven to ensure that I am meeting my own personal monthly goals ·Utilizing my time efficiently in a high volume call center to promote convenience to our members ·Setting and keeping all call back times to reach out to members and ensure their needs were met ·Communicate proficiently, both written and verbally, with other back office departments in order to rectify any customer concerns or issues ·Ensuring that forms are filled out in qualitative manner to ensure compliance with federal regulations ·Properly scanning, uploading, and digitally filing paperwork Show less
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Stride Rite
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Retail
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200 - 300 Employee
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Assistant Manager
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Jun 2010 - May 2014
·Properly measure children's feet utilizing a "Brannock" device ·Recommend the "Rite" shoe based on the child's development ·Greet every customer in a warm, welcoming manner ·Receive shipments of products to ensure accuracy of stock ·Ship and transfer shoes to customers and surrounding stores ·Handle customer complaints objectively and in and understanding manner ·Use product knowledge to help customer decide which shoes and products to purchase and for their child ·Working as a team to ensure that store is meeting sales goals while being self-driven to meet personal goals ·Assign tasks and see that they are completed by designated associates ·Coach associates on their performance Show less
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Education
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American College of Education
Master of Education - MEd, Educational/Instructional Technology -
University of Phoenix
Bachelor of Education - BEd, Elementary Education and Teaching -
Coatesville Area Senior High
Diploma, Early Childhood Education and Teaching