Experience

Glenco

• Canada
• Paper and Forest Product Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Sep 2021 - Present

• Business Development Manager

  • Jun 2020 - Sep 2021



Sydney Hills Business Chamber

• Australia
• Professional Training and Coaching
• 1 - 100 Employee

• Board Member Sydney Hills Business Chamber

  • Dec 2018 - Dec 2020



Momento Hospitality

• Australia
• Hospitality
• 1 - 100 Employee

• Group Business Development Manager

  • Apr 2017 - May 2020

  Bella Vista Hotel · Hillside Hotel · The Governor Hotel · Mullane’s Hotel · Sarino’s Restaurant Key Responsibilities: * Prepare lead generation, sourcing opportunities to target for corporate, social and conference settings * Developed and maintained strong business relationships with potential clients through cold calling, appointment setting and onboarding clients in my established region * Oversee and promote social media activities, while developing a customer referral incentive * Liaise with marketing team to promote functions through EDMs and other channels, while assisting in the development of an annual marketing and promotional plan * Develop quote and proposal templates, while assisting functions team with daily operations * Oversee booking process ensuring order to delivery is smooth * Liaise with Executive Group Head Chef & venue GMs regarding operational effectiveness for functions & catering * Manage all company paid sponsorship partnerships, ensuring ROI is met * Conduct quarterly reviews with existing sponsor partners to maintain relationship & measure financial return * Collaborate with management to create business development & strategic plans for projects & initiatives * Develop feedback processes to facilitate customer engagement and support company growth verticals * Assess potential risks & challenges, developing mitigation plans in line with industry developments * Provide senior management with detailed reporting of complaints and quality issues * Identify cost saving measures and develop cost reduction initiatives while maintaining quality of business * Develop opportunities to grow corporate sales and profit base through customer acquisitions * Resolve escalated complaints, while improving customer service experience & facilitating organic growth * Represent Momento at all community events, award ceremonies, media releases and promotions relating to our services



Louis Carr Real Estate

• Sales Representative

  • Mar 2016 - Apr 2017



EOS Technologies

• Defense & Space
• 1 - 100 Employee

• PA - Office Manager

  • Jun 2012 - Mar 2016