Experience

First Mid

• United States
• Financial Services
• 200 - 300 Employee

• Bank Operations

  • Jan 2016 - Present



U.S. Bank

• United States
• Banking
• 700 & Above Employee

• Teller Coordinator/Branch Operations Manager

  • Sep 2014 - Jan 2016

  Member of management team, primarily focusing on Teller/Branch Operations and Teller Sales and Service. Scheduling for entire branch. Maintaining daily, weekly and quarterly reports. Quarterly audits for employees/branch. Maintained proper cash handling with in branch to include ATM and Vault. Assist customers with account transactions and any problems or concerns. Giving excellent service to all customers and noncustomers. Training employees on teller functions and sales. Ensuring that all compliance training and certifications are completed. Keeping branch and employees audit compliance ready. Having sales goals for all employees weekly to ensure branch meets quarterly goals. *Branch Compliance * Internal Auditing *Vault/Atm teller *Customer Service (KDS) above 85% for the year *Exceeded sales goals every quarter Show less



Hancock Whitney

• United States
• Banking
• 700 & Above Employee

• Teller

  • Oct 2012 - Mar 2013

  Worked four-lane drive-thru window as a Bank Teller. Processed all transactions including cash deposits/withdrawals, payments, and ATM deposits. Helped clients troubleshoot any complications they may have or referred them to an Account Manager. Helped fix any corrections for tellers and filed paper work. Helped clients find the right product for them and/or sold them products as needed. Assisted the vault teller by managing the vault on Saturdays. Worked four-lane drive-thru window as a Bank Teller. Processed all transactions including cash deposits/withdrawals, payments, and ATM deposits. Helped clients troubleshoot any complications they may have or referred them to an Account Manager. Helped fix any corrections for tellers and filed paper work. Helped clients find the right product for them and/or sold them products as needed. Assisted the vault teller by managing the vault on Saturdays.



BB&T

• United States
• Financial Services
• 700 & Above Employee

• Senior Teller/Relationship Banker

  • Jun 2010 - Jun 2012

  Assisting the Relationship Banker with selling financial services, such as loan, tax, and securities counseling to personal clients and business establishments. Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers. Gain confidence of people quickly. Friendly, personable, and easy to work with. * ATM Teller * Vault Teller * Assisted Teller Supervisor with daily reports and Reports for the Branch * Opened all types of Accounts to include CD’s. IRA’s, Checking and Savings Show less



Domino's

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Apr 2002 - Jul 2010

  Manage a staff of anywhere from 3 to 30 people. Maintain operations for Store; including inventory, payroll, managing profit and loss statements. Training all staff and ensuring all product and service standard expectations are met. Conducting performance evaluations for all employees. Maintaining positive relationships with vendors and ensuring invoices are handled on time. Conducting audits on all bank deposits and cash on hand. Manage a staff of anywhere from 3 to 30 people. Maintain operations for Store; including inventory, payroll, managing profit and loss statements. Training all staff and ensuring all product and service standard expectations are met. Conducting performance evaluations for all employees. Maintaining positive relationships with vendors and ensuring invoices are handled on time. Conducting audits on all bank deposits and cash on hand.