Experience

Lawrence + Memorial Hospital

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Nursing Director, Business Operations

  • Feb 2021 - Present

  365 Montauk Ave, New London CT 06320 - Ensure budgets and financial reports support efficient and safe clinical operations by acting as liaison between clinical and financial teams - Collect, analyze and synthesize data into actionable recommendations and project proposals to support business decisions for departmental leaders - Leads and implements rapid process improvement initiatives to increase financial, operational, and resource productivity within departments and hospital wide - Collaborates with finance team to… Show more - Ensure budgets and financial reports support efficient and safe clinical operations by acting as liaison between clinical and financial teams - Collect, analyze and synthesize data into actionable recommendations and project proposals to support business decisions for departmental leaders - Leads and implements rapid process improvement initiatives to increase financial, operational, and resource productivity within departments and hospital wide - Collaborates with finance team to develop departmental budgets, implement cost mitigation work streams to address variances from budget, and perform root cause analysis for payment inconsistencies - Using clinical, operational, and financial expertise, evaluate current business processes and provide recommendations to Chief Nursing Officer for future strategic planning decisions

• Business Operations and Resource Effectiveness Manager

  • Oct 2018 - Feb 2021

  New London/Norwich, Connecticut Area - Provide nursing business operations support for two hospitals in health system - Expand best practices in nurse staffing productivity and effectiveness to other hospital operations including public safety, cancer center, and patient access - Partner with Human Resources Department to create a standardized approach for leaders to implement terms in the collective bargaining agreements for RNs, Healthcare Workers, and Technologists throughout the hospital - Collaborate with data… Show more - Provide nursing business operations support for two hospitals in health system - Expand best practices in nurse staffing productivity and effectiveness to other hospital operations including public safety, cancer center, and patient access - Partner with Human Resources Department to create a standardized approach for leaders to implement terms in the collective bargaining agreements for RNs, Healthcare Workers, and Technologists throughout the hospital - Collaborate with data analytics team, using tableau, to evaluate current reports, develop new reports, and assist in forecasting. Confirms reports provide pertinent information to support operational decisions and solve business issues - Ensure 100% data accuracy and integrity when reporting to NDNQI. Use NDNQI reports and benchmarks to evaluate performance of nurse sensitive indicators and propose ways to increase performance and optimize efficiency

• Nurse Manager of Clinical Systems

  • Sep 2016 - Oct 2018

  New London/Norwich, Connecticut Area - Manage hospital capacity utilizing principles of safe patient flow and evidence based best practices to improve patient throughput - Lead, mentor, and coach approximately 80 RNs, PCAs, Secretaries, New Graduate RNs, and centralized staffing personnel - Integrate into nursing informatics to provide both clinical decision making and technical build support for the electronic health record (McKesson)

• Interim Nurse Manager, Telemetry/Pediatrics

  • Jun 2016 - Sep 2016

  New London/Norwich, Connecticut Area - Acting nurse manager for 30 bed cardiac unit with approximately 70 employees and 2 assistant managers. - Responsible for staff management, quality and safety outcomes, patient satisfaction, and process improvement

• Clinical Coordinator - Telemetry/Pediatrics

  • Nov 2013 - Jun 2016

  New London/Norwich, Connecticut Area - Assistant Manager for 30 bed cardiac medsurg unit with approximately 70 employees - Oversight includes staff scheduling, clinical competencies, precepting, process improvement, etc.

• Registered Nurse - Telemetry/Pediatrics

  • Sep 2011 - Nov 2013

  New London/Norwich, Connecticut Area - Care for patients with cardiac illnesses including chest pain, CHF, arrhythmias, STEMI + NSTEMI, elective PCI, etc.



Westerly Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Certified Nursing Assistant

  • Jun 2009 - Aug 2011

  Westerly RI - Help patients with ADLs, ambulation, end of life dignity