Deputy Editor

• Jun 2023 - Aug 2023

Expert editorial writing for businesses worldwide and branding services. Expert editorial writing for businesses worldwide and branding services.

Marketing Communications Specialist

• Jun 2022 - Feb 2023

Marketing Associate

• Dec 2021 - Jun 2022

More Reservations. Happier Guests. At Cloudbeds we are passionate about connecting people around the world to create more meaningful travel experiences between owners, operators, and their guests.

Marketing Specialist

• Aug 2018 - Dec 2021

The vacation rental industry is in a period of transformation and expansion. Avantio commitment is to provide agencies the tools especially designed for their needs with the best customer service experience possible. - Organization of Corporate Events - Organization of Trade Fairs - Communication Campaigns - Content Creation The vacation rental industry is in a period of transformation and expansion. Avantio commitment is to provide agencies the tools especially designed for their needs with the best customer service experience possible. - Organization of Corporate Events - Organization of Trade Fairs - Communication Campaigns - Content Creation

Account Executive

• Feb 2018 - May 2018

Generated leads in the LATAM region, mainly agencies in order to sell our content creation services and handled incoming website leads. As Channel Manager, also analyzed the market in search for partners who could sell our services through an incentive scheme program. Also took care of reviewing the webpage in english and modifying it, as well as translating all of the text used within the tool. Generated leads in the LATAM region, mainly agencies in order to sell our content creation services and handled incoming website leads. As Channel Manager, also analyzed the market in search for partners who could sell our services through an incentive scheme program. Also took care of reviewing the webpage in english and modifying it, as well as translating all of the text used within the tool.

Recruitment Specialist for IoT/Automation/M2M

• Aug 2017 - Dec 2017

Recruitment specialist for IoT/Automation/M2M/C++/Medical Devices Freelancers throughout Europe. Providing Specialist engineers including: - Developers that work with Java/C-C++/WPF - Software Engineers - Electrical Engineers - Software Testers - System Engineers Recruitment specialist for IoT/Automation/M2M/C++/Medical Devices Freelancers throughout Europe. Providing Specialist engineers including: - Developers that work with Java/C-C++/WPF - Software Engineers - Electrical Engineers - Software Testers - System Engineers

Sales Promotion for Venezuela/ Communication Expert for Latin America

• Aug 2015 - Aug 2017

Responsible for developing the marketing plan and managing the budget for Venezuela. Handling of sponsorship negotiations and manage the events with the help of the sales team for Venezuela. Managed the corporate communications and content planning for the Latin American region. Responsible for translations for and reviewing of texts for the Spanish speaking Latin American markets. Helped in the execution of social media campaigns and monitoring and… Show more Responsible for developing the marketing plan and managing the budget for Venezuela. Handling of sponsorship negotiations and manage the events with the help of the sales team for Venezuela. Managed the corporate communications and content planning for the Latin American region. Responsible for translations for and reviewing of texts for the Spanish speaking Latin American markets. Helped in the execution of social media campaigns and monitoring and handling of incoming tweets.

Duty Manager

• Mar 2017 - Jul 2017

Had the chance to get an insight into the operational side of the company. Supervised the handling of the daily operation of the Lufthansa and Swiss flights. Took care of customer incidents such as overbooking, problems with their reservations, passangers with special needs. Also provided internal reports to be sent to the station Manager.

Responsible for Online Sales, Marketing and Communications for Colombia, Ecuador and Peru

• Jan 2012 - Aug 2015

Worked with global and local teams to create the marketing plan, as well as doing the follow-up of the implementation. Created offline and online strategies to generate more traffic to the corporate webpage and increase sales. Took care of the B2C communications to increase visibility of products and inform about price promotions. Responsible for the ongoing relationship with our B2B clients through informative newsletters and implementation of loyalty program… Show more Worked with global and local teams to create the marketing plan, as well as doing the follow-up of the implementation. Created offline and online strategies to generate more traffic to the corporate webpage and increase sales. Took care of the B2C communications to increase visibility of products and inform about price promotions. Responsible for the ongoing relationship with our B2B clients through informative newsletters and implementation of loyalty program. Increased the brand visibility in local markets through corporate events and sponsorships. Worked with Mindshare to implement ATL advertising campaigns. Supported our PR agency when organizing press conferences.

Customer Service and Sales Representative

• Nov 2008 - Jan 2012

I handled all customer claims from Costco customers in the U.S. who purchased our flowers. I was trained in the use of CRM systems such as Salesforce and NetSuite for the management of claims and sales leads. Management and creation of leads for Vistaflor´s own brand Bridesign as well as promoting and selling the products via cold calling method. Tracking of all the orders received from Costco and Bridesign. Support to the Marketing department in regards to the… Show more I handled all customer claims from Costco customers in the U.S. who purchased our flowers. I was trained in the use of CRM systems such as Salesforce and NetSuite for the management of claims and sales leads. Management and creation of leads for Vistaflor´s own brand Bridesign as well as promoting and selling the products via cold calling method. Tracking of all the orders received from Costco and Bridesign. Support to the Marketing department in regards to the implementation of the positioning strategies for the new own brand Bridesign. Show less I handled all customer claims from Costco customers in the U.S. who purchased our flowers. I was trained in the use of CRM systems such as Salesforce and NetSuite for the management of claims and sales leads. Management and creation of leads for Vistaflor´s own brand Bridesign as well as promoting and selling the products via cold calling method. Tracking of all the orders received from Costco and Bridesign. Support to the Marketing department in regards to the… Show more I handled all customer claims from Costco customers in the U.S. who purchased our flowers. I was trained in the use of CRM systems such as Salesforce and NetSuite for the management of claims and sales leads. Management and creation of leads for Vistaflor´s own brand Bridesign as well as promoting and selling the products via cold calling method. Tracking of all the orders received from Costco and Bridesign. Support to the Marketing department in regards to the implementation of the positioning strategies for the new own brand Bridesign. Show less

Customer Service Front Desk

• Nov 2007 - Jul 2008

I was responsible for the check-in and check-out of guests. I helped the Reservations Department with requests for room reservations via incoming calls I handled all incoming calls for the hotel. I managed any special requests the guest may have. I was responsible for the security of our guests by checking any incoming person to the hotel who was not a guest and during the weekends I was responsible for the proper operation of the hotel and reporting to the… Show more I was responsible for the check-in and check-out of guests. I helped the Reservations Department with requests for room reservations via incoming calls I handled all incoming calls for the hotel. I managed any special requests the guest may have. I was responsible for the security of our guests by checking any incoming person to the hotel who was not a guest and during the weekends I was responsible for the proper operation of the hotel and reporting to the Manager if any issues arised . Show less I was responsible for the check-in and check-out of guests. I helped the Reservations Department with requests for room reservations via incoming calls I handled all incoming calls for the hotel. I managed any special requests the guest may have. I was responsible for the security of our guests by checking any incoming person to the hotel who was not a guest and during the weekends I was responsible for the proper operation of the hotel and reporting to the… Show more I was responsible for the check-in and check-out of guests. I helped the Reservations Department with requests for room reservations via incoming calls I handled all incoming calls for the hotel. I managed any special requests the guest may have. I was responsible for the security of our guests by checking any incoming person to the hotel who was not a guest and during the weekends I was responsible for the proper operation of the hotel and reporting to the Manager if any issues arised . Show less

Coomercial Manager Wine Club, La Brasserie

• Jan 2007 - Jun 2007

- Influenced significant negotiations with suppliers - Executed strategic benchmarking actions as a result of thorough marketing research - Influenced significant negotiations with suppliers - Executed strategic benchmarking actions as a result of thorough marketing research

Customer Service/ Front Desk

• May 2006 - Nov 2006

Responsible for the Check-in / Check-out of guests I helped in the coordination of any general services. Responsible for the cash flow. Responsible for the Check-in / Check-out of guests I helped in the coordination of any general services. Responsible for the cash flow.