Experience

Kpower Global Logistics, LLC
• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Billing Specialist

  • Feb 2022 - Present

PharmcareUSA
• United States
• Pharmaceutical Manufacturing
• 100 - 200 Employee
• Account Manager

  • May 2020 - Mar 2022

Pharm-Care Inc.
• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee
• Business Office Manager

  • May 2020 - Mar 2021


IL2000(Integrated Logistics, LLC)

• Auditor/Billing Coordinator (Remote)

  • Apr 2014 - Jan 2020

  Serve as an Auditor from January 2015 to January 2020 for an all-inclusive transportation and logistics management company. Audit over 200 Bill of Ladings (BOL) per-day and 1,000 BOL per-week, prior to shipment to approximately 58 business clients. Ensure that there are no duplicate shipments. Conduct audit and reporting of invoices for the following modes: Parcel, Air Freight, and Less-Than-Truckload (LTL) freight shipments. Analyze the data contained in individual carrier data files. Review the range of accessorial charges per mode and verify assessed charges. Perform weekly client auditing expectations and goals. Served as the Billing Coordinator from April 2014 to December 2014. Verified correct backup paperwork as well as accurate billing of customer invoices. Obtained missing paperwork from customers and/or carriers. Provided excellent customer service by promptly addressing and correcting carrier and billing issues when needed. * Received the Employee of the Month Award after 5 months from initial employment and achieved weekly billing goals for each week since April 2014 to present. * Consistently lauded by managers and clients for providing keen Quality Assurance (QA) oversight when reviewing and correcting carrier accounts. Show less



PCA Pharmacy

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Billing Manager

  • Jul 2004 - Jul 2013

  Oversaw the operations of the billing department as the Billing Manager over 16 personnel (APR-2007 to JUL2013). Handled Hospice, Medicaid, and third party insurance billing. Managed all billing procedures at the facility. Used expert knowledge of billing requirements for each insurance provider. Adapted procedures, which ensured compliance within billing requirements. Managed long-term care facility Medicare A, Managed Care, and non-covered Medicaid bills as the Billing Coordinator (JUL-2004 to APR-2007). Handled private pay and third party insurance billing. Handled multiple forms of insurance including: Medicare Part D, Commercial Insurance, Medicaid, etc. Communicated and resolved problems that interfered with the payment of claims. Followed-up and consistently worked to keep the number of rejected claims to a minimum. Entered data pertaining to new admissions, as well as pharmacy billing information, along with other relevant patient demographics. Communicated over the phone and courteously resolved customer and patient billing inquiries. * Selected over four peers to serve as the Manager of the Billing Department after 3 years of employment. * Reduced the overall billing process complete time from five to two business days resulting in an increase of overall efficiency within the company. Show less



Bank One

• Banking
• 200 - 300 Employee

• Loan Specialist

  • Mar 2002 - Jul 2004

  Served as the Loan Specialist at Bank One (Chase Bank). Processed credit applications and closed loans. Retrieved customer mortgages and car titles when outstanding accounts were paid in full. Created customer’s collateral information by data entry into a computer banking software program. Participated in monthly training classes on Customer Service to ensure complete customer satisfaction. Analyzed bank and customer data. Maintained privacy and confidentiality of each customer. * Increased work productivity by increasing my speed in retrieving paid mortgages and car titles. * Worked independently or cooperatively as part of a financial team. Provided excellent customer service to all bank clientele. * Participated in monthly training classes on Customer Service; which ensured continued customer satisfaction. Show less