Nicole Au

Parttime Supervisor at 星巴克咖啡香港
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Contact Information
us****@****om
(386) 825-5501
Location
Kowloon, Hong Kong SAR, HK

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Bio

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Credentials

  • Certification in Hotel Industry Analytics (CHIA)
    AHLEI - American Hotel & Lodging Educational Institute
    Jul, 2023
    - Nov, 2024
  • Certificate in First Aid Course
    St John Ambulance
    Mar, 2021
    - Nov, 2024

Experience

  • Starbucks Coffee Hong Kong
    • Retail
    • 1 - 100 Employee
    • Parttime Supervisor
      • Apr 2021 - Present

      -Deliver quality beverages and food products consistently for guests -Provide assistances in managing the store operations and partners’ deployment -Customer service -Deliver quality beverages and food products consistently for guests -Provide assistances in managing the store operations and partners’ deployment -Customer service

  • Nomad.iza
    • 香港特別行政區
    • Part time barista
      • Jun 2022 - May 2023

      - provides quality and standard beverages to guests - participates in different areas in the restaurant as to provide services smoothly - provides quality and standard beverages to guests - participates in different areas in the restaurant as to provide services smoothly

  • 18 Grams
    • Hong Kong
    • Food and Beverage Services
    • 1 - 100 Employee
    • Part time barista
      • Aug 2021 - Feb 2022

      - understand some knowledge about coffee - build up the connection with guests - understand some knowledge about coffee - build up the connection with guests

  • CAFE 82 LIMITED
    • United Kingdom
    • Restaurants
    • Part time waitress
      • Aug 2020 - Apr 2021

      - connection between the guests and the back of house - understand the guests’ needs and to satisfy them - connection between the guests and the back of house - understand the guests’ needs and to satisfy them

Education

  • 香港理工大學
    2022 - 2024
  • PolyU Hong Kong Community College
    Associate's degree
    2020 - 2022
  • Good Hope School
    2014 - 2020

Community

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